• Management & management techniques
      October 2010

      How Work Gets Done

      Business Process Management, Basics & Beyond

      by Artie Mahal

      Hear the author, Artie Mahal, talk about his book. Rediscover how your organization works and where it can be improved by using simple, yet powerful techniques! How Work Gets Done will provide the business or IT professional with a practical working knowledge of Business Process Management (BPM). This book is written in a conversational style that encourages you to read it from start to finish and master these objectives: Learn how to identify the goals and drivers important to your organization and how to align these with key performance measures Understand how business strategies, business policies, and operational procedures need to be connected within a Business Process Architecture Know the basic building blocks of any business process - Inputs, Outputs, Guides, and Enablers Learn how to create a BPM Center of Excellence in your organization Acquire the skills to establish a BPM methodology addressing Enterprise-level, Process-Level, and Implementation-Level priorities Learn how to build a Process Competency Framework encompassing all BPM stakeholders Obtain the knowledge to improve a process step-by-step with easy to use techniques and templates such as swimlanes and flowcharts How Work Gets Done is a clear, concise, and well-navigated journey into the world of Business Processes and Business Process Management. From a practical introduction through advanced topics around methodology and competencies, it is suitable for business process newcomers and seasoned practitioners alike. It should be required reading at all levels of every organization. Eugene Fucetola - Global Application Messaging and Integration, Operations Manager, Mars Information Services If you have always wished you had a very practical friend who could sit down and talk you through just what is involved improving how work gets done at your organization, this is the book! Paul Harmon - Executive Editor, Business Process Trends and Chief Methodologist, BPTrends Associates Artie Mahal has done something that was thought to be impossible - produce an easily readable book about business process management. He paints pictures with words, offers many easy-to-grasp analogies, and stimulates with simplifying charts of complex concepts. Leon Fraser- Lecturer, Rutgers Business School Chapter Listing: Chapter 1 - Enterprise Business Model Chapter 2 - Business Process Hierarchy Chapter 3 - Business Process Blueprint Chapter 4 - Anatomy of a Process Chapter 5 - Process Knowledge Chapter 6 - Business Models Chapter 7 - Process Configuration Chapter 8 - BPM Methodology Chapter 9 - BPM Competencies Chapter 10 - BPM Services Chapter 11 - Software Tools Chapter 12 - NewAge Foods Business Process Case Study

    • Business & management
      January 2012

      The Unprincipled

      The Unvarnished Truth About Running A Marketing Agency From Start-up To Sell-out

      by David Croydon

      Building a business from start-up to sell-out. When I started, or at least co-founded, a small sales promotion agency called Marketing Principles in Oxford over 20 years ago, I had no idea about the dramas that would ensue, or the mixture of fun and games and pain and heartache that could be telescoped into 12 short years. I needed to get a lot of this off my chest for cathartic and purely selfish reasons, but in doing so, and in my current role as small business advisor/coach/mentor/NEC, I realised along the way that the lessons learned might be instructive as well as just entertaining, which is where it originally started. The title is taken from the scurrilous in-house ‘newsletter’ our creative department took to compiling a couple of times a year, to debunk any of our employees who… oh, just anyone who worked for us (including me). We begin the journey in 1985. The key protagonists (at the beginning) all have gainful employment at another local agency, and on the face of it should be content with their lot. But then this thing called ambition comes knocking, and a 12-year roller coaster ride begins. A couple of reviewers have described the content as part business handbook, part memoir, part comic novel, which makes it difficult to categorise in publishing terms. Its style and tone of voice is what makes it unique, and it will appeal to small business owner/managers - from start-ups to established businesses - anywhere: they will recognise many of the issues and problems that we confronted along the way. So it's a personal account, but one that will resonate with anyone who has ever run a small business (or aspires to). Here's a video about the business that is the book's subject matter: https://www.youtube.com/watch?v=t2_heofh0WE

    • Self-help & personal development

      Keeping the Faith

      Daily Reflections to Build Strength, Serenity, and Passion in Your Life and the Lives of Others

      by John W. Pozzi

      THE TRUE FAITH THAT MUST BE FOUND AND KEPT IS THE FAITH IN ONESELF. Each day you give a part of yourself whether it is at work, at home, or in your daily interaction with others. How do you give of yourself? Do you hold back or go at life half-heartedly? You need to give of yourself with heart, mind, and soul all the time. You never know what interaction with a person will make a difference in their life — or yours. If you don’t believe in yourself and don’t have the confidence to grow each day, then you are missing out on what life has to offer you. This simple book will inspire you to help others. Or, at the very least, you will make another person’s day — and, therefore, your day — better.

    • Teaching, Language & Reference
      June 2015

      Leading with Character - 2nd Edition

      Stories of Valor and Virtue and the Principles They Teach

      by Sosik, John J.

      What kind of character strengths must leaders develop in themselves and others to create and sustain extraordinary organizational growth and performance? In this updated and expanded second edition, the author, John J. Sosik, answers this question by reviewing what is known about the connection between authentic transformational leadership and positive psychology. He summarizes a wealth of leadership knowledge in a unique collection of captivating stories about 25 famous leaders from business, history and pop culture: Aung San Suu Kyi, John F. Kennedy, Maya Angelou, Bill Gates, Brian Wilson, Rosa Parks, Martin Luther King, Jr., Joe Namath, Malala Yousafzai, Mother Teresa, Angelina Jolie, Pope Saint John Paul II, Shirley Chisholm, Sheryl Sandberg, Andy Griffith, Margaret Thatcher, Oprah Winfrey, Nelson Mandela, Warren Buffet, Carlos Ghosn, Eleanor Roosevelt, Herb Kelleher, Steve Jobs, Johnny Cash, and Fred Rogers._x000D_ _x000D_ What do these leaders have in common? Each possesses virtues of wisdom, courage, humanity, justice, temperance, and transcendence and their associated character strengths that form the foundation of their outstanding leadership. Besides generating astonishing results for their organizations, these leaders reaped numerous physical, mental, social and spiritual benefits from their strong character. Their stories teach readers leadership principles that they too can apply to achieve sustainable growth and excellence. The author includes dozens of interesting examples, vivid anecdotes, and clear guidelines to offer readers an in-depth look at how character and virtue forms the moral fiber of authentic transformational leadership. Individuals currently in leadership positions as well as aspiring leaders will find the book’s conversational style, fascinating stories, and practical guidelines both useful and inspiring.

    • Mind, Body, Spirit
      June 2015

      Awakening Leadership

      Embracing Mindfulness, Your Life’s Purpose, and the Leader You Were Born to Be

      by Horner, Christine

      Human advancement requires the realization that each one of us has an essential role to fulfill to lead humanity into a new era of true equality and prosperity. In Awakening Leadership, Horner describes how mindfulness connects us to the Unified Field of Creation, opening the door to our infinite potential and our life’s purpose. If Earth’s prime directive is oneness, its universal guiding principle is sustainability. In the New Leadership Blueprint, sustainability becomes the all-inclusive compass that redefines morality, values, the way we care for one another and the planet. Transcending boundaries, Awakening Leadership is an illuminating “human” guide that will inspire you to immediately begin living your life on purpose toward building a better world. It’s your time to thrive! www.ChristineHorner.com. www.AwakeningLeader.org

    • Management: leadership & motivation

      Charismatic to the Core

      A fresh approach to authentic leadership

      by Nikki Owen

      You don’t have to shout or show off to be charismatic. Charisma is often seen as an intangible concept that unconsciously attracts a negative reaction in the world of business. There is a stereotypical image that a charismatic leader is a confident extrovert with a big personality. Even if charisma can be taught, (and many research papers indicate that you either have it or you don’t) the question is: how important is charisma for leadership success? Your leadership impact can be whatever you desire it to be. When you are being true to who you really are at your core, your charisma shines through.

    • Business, Economics & Law
      December 2012

      Corporate Skills

      by Prof. Shrikant Prasoon

      In this book an attempt has been made to present the famed tales of Vikram and Vetala with focus on their underlying wisdom and explicating them step-by-step to distil that wisdom for the benefit of solving puzzles faced by individuals, organisations and corporates in their day-to-day existence. In fact the full play of all management theories can be witnessed in the tales without clothing them in technical jargons. As far as the treatment of the tales in this book is concerned, the 25 stories are structured uniquely. In the first place, the reader gets a glimpse of the basic story with all its punch and then he is guided to a corporate insight where a core management issue illuminating the story is explicated suitably. Again the story is analysed in the context of universal appeal and relevance in everyday life and concludes with a quote of wisdom. So, every tale stirs the reader's imagination and intelligence to a new plane and transforms him into mature and jubilant individual.

    • Management: leadership & motivation
      April 2017

      The Authority Guide to Mindful Leadership

      Simple techniques and exercises to manage yourself, manage others and effect change

      by Palma Michel

      How do you implement mindfulness in the workplace? Today’s leaders and organisations need to develop an agile mindset and take bold risks. This Authority Guide shows you how to link mindfulness directly to business challenges and offers practical and accessible tools for change. Written by an expert on leadership, meditation and mindfulness, the book teaches you how to manage your inner landscape of thoughts, emotions and interruptions so that you can create a compassionate, innovative and sustainable working culture.

    • Management & management techniques
      December 2015

      Civil Engineering Procedure, Seventh edition

      by Institution of Civil Engineers (Author)

      Civil Engineering Procedure is an indispensable guide that describes and explains the stages of work for a project – from its first consideration through to completion of construction and to handing over the resulting structures and services for use. The industry has evolved since the sixth edition in 2009, and this new fully updated edition includes coverage of the CDM 2015 Regulations, NEC3 and building information modelling (BIM). Civil Engineering Procedure focuses on the following topics: • project concept and feasibility • project strategy and design • procurement • planning and control of construction • construction management organisation • testing, commissioning and handover • operation, maintenance and asset management. Civil Engineering Procedure, Seventh edition is the essential reference for student and graduate engineers. It offers comprehensive, expert guidance on every key stage of an engineering project, from conception and development through to completion and handover.

    • Management & management techniques
      October 2015

      Global Risk Assessment and Strategic Planning

      An introduction and facilitator’s guide to the GRASP Methodology

      by John J. McLaughlin (Author)

      Global Risk Assessment and Strategic Planning is a customised reference tool for project managers, encompassing risk-based management planning techniques and strategic decision-making processes for the successful management of projects, whether large or small. Making extensive use of front end strategic planning and risk assessment to stimulate teamwork, the methodology combines multi-stakeholder perspectives to enhance both the management team’s knowledge base and its awareness of a project’s situation. It facilitates not only the identification of potential risks to projects, but also provides an effective process for managing such risks. The GRASP methodology originates from many years of research and development, and has worldwide application. This book explains how project management teams can develop a better understanding and clearer picture of a project’s success criteria, objectives, risks and opportunities to ensure an improved chance of complete success. Global Risk Assessment and Strategic Planning: • delivers a flexible, methodological approach to create a richer picture of a project for all parties operating at any level in the participating organisation • helps improve managers’ ability to plan, assess and understand their projects and the risks inherent in them • provides managers with a more informed view of their project, which in turn helps them to make more informed decisions • contributes to a manager’s toolkit by being an essential and practical everyday facilitation aid. This invaluable, user-friendly field guide combines hands-on information with real-world examples, thus allowing those involved in project management to understand the GRASP methodology and successfully apply it to their own projects in an efficient and effective manner.

    • Business, Economics & Law
      February 2019

      Frauen in der Arbeitswelt 4.0

      Chancen und Risiken für die Erwerbstätigkeit

      by Dagmar Preißing

      Die „Digitalisierung 4.0", in Deutschland auch unter dem Begriff der Industrie 4.0 bekannt, hat nicht nur erheblichen Einfluss auf die technischen Veränderungen in der Wirtschaft, sondern auch auf den Arbeitsmarkt und die Arbeit der Zukunft, insbesondere der Frauen. Dagmar Preißing und ihre Mitautorinnen greifen in diesem Buch auf, inwieweit sich diese neuen Ausprägungen der Arbeit 4.0 als Chancen oder Risiken auf die Erwerbstätigkeit von Frauen auswirken. Die Erwerbstätigkeit von Frauen zu erhöhen, ist ein erklärtes Ziel der EU-Kommission im Rahmen der Europa 2020 Strategie. Die Gründe hierfür sind offensichtlich: Erstens sollte eine Volkswirtschaft es sich nicht leisten, auf die Hälfte aller zur Verfügung stehenden qualifizierten Arbeitskräfte – die Frauen – zu verzichten. Zweitens erfordert der demografische Wandel mit dem damit verbundenen Mangel an Fach- und Führungskräften die Erwerbsbeteiligung aller potenziellen Arbeitskräfte, auch die der Frauen. Drittens zeigen die Entwicklungen der Sozialpolitik, dass die künftige Altersarmut vor allem Frauen trifft. Eine steigende Erwerbsbeteiligung von Frauen könnte diese fatalen Entwicklungen mildern. Ziel dieses Buches ist es daher aufzuzeigen, ob und wie eine gleichberechtigte, verbesserte und erhöhte Arbeitsmarktintegration von Frauen in Deutschland, auch und gerade vor dem Hintergrund einer sich verändernden Arbeitswelt, erfolgen könnte.

    • Business, Economics & Law
      June 2019

      Digitalisierung der Immobilienwirtschaft

      by Günter Vornholz

      Megatrends verändern die Lebens- und Arbeitswelten der Menschen. Insbesondere die Digitalisierung beeinflusst technische, wirtschaftliche und gesellschaftliche Entwicklungsprozesse. Dabei stehen auch die Immobilienwirtschaft und -märkte angesichts der digitalen Transformation vor großen Herausforderungen. Innovative technologische Entwicklungen können zu evolutionären und disruptiven Veränderungen der Geschäftsmodelle und Geschäftsprozesse in den Unternehmen führen. Auch wenn die Veränderungen in der Immobilienwirtschaft noch am Anfang stehen, werden sich neue Anforderungen an Immobilienstandorte und Immobilien entwickeln. Konsumbedürfnisse, Kundenbeziehungen, Prozesse und letztendlich Erzeugnisse und Dienstleistungen unterliegen genauso wie die Immobilien selbst einem Veränderungsprozess. Das Buch beleuchtet die verschiedenen Megatrends und grenzt sie ab, es analysiert die Auswirkungen der Digitalisierung auf die Immobilienwirtschaft und damit deren Folgen für die Geschäftsmodelle und -prozesse und gibt einen spannenden Ausblick auf kurz- bis langfristige Trends.

    • Management: leadership & motivation
      January 2015


      History, Traditions, and Leadership Lessons of Marine Corps NCOs

      by Julia Dye

      Noncommissioned officers stand as the backbone of the United States Marine Corps. The Corps is among the most lasting institutions in America, though few understand what makes it so strong and how that understanding can be applied effectively in today's world. In this insightful and thoroughly researched book, Julia Dye explores the cadre of noncommissioned officers that make up the Marine Corps' system of small-unit leadership. To help us better understand what makes these extraordinary men and women such effective leaders, Dye examines the fourteen leadership traits embraced by every NCO. These qualities-- including judgment, enthusiasm, determination, bearing, and unselfishness--are exemplified by men like Terry Anderson, the former Marine sergeant who spent nearly seven years as a hostage in Beirut, John Basilone, the hero of the Pacific, and many others. To assemble this extraordinary chronicle, Julia Dye interviewed Anderson and dozens of other Marines, mining a rich trove of historical and modern NCO heroes that comprise the Marine Corps' astonishing legacy, from its founding in 1775 to the present day.

    • Management & management techniques

      Life after Boris

      A fable about succession planning for professional firms

      by James Mendelssohn

      An enchanting, quick-to-read fable that every current or future partner in a mid-sized professional services firm concerned about succession management should read – for their own good. Succession planning is not inherently difficult or intellectually complex. It does, however, strike many raw nerves, both with those who are currently at the top of their firms and are contemplating retirement (or not), and also with those in the early stages of their careers who are anxious to know what the future holds for them in their current firm. Following the adventures of Eric, the hero of our story, will provide clear guidance on how to approach this seemingly intractable problem.

    • Management & management techniques

      The Confident Manager

      Lessons in confidence and communication for successful managers

      by Kate Atkin

      The Confident Manager offers valuable lessons to young and aspiring managers as well as sage advice to those already experienced in management. Told in a compelling story format, the messages are clear, concise and practical. Applying the lessons in this book will: • Boost your self-confidence both at work and personally. • Increase morale, team-working and customer service. • Improve the performance of your business. Matt quickly realizes that his new job as project manager requires different skills from the ones he is used to using – this time he needs to do “people stuff”. His mistakes and successes highlight key messages in effective people management.

    • Management: leadership & motivation


      How to succeed in the new game of business

      by Roger Harrop

      These are the most exciting of times for business – ever. The opportunities to win are there for all since, in the new game of business, the playing fields are being levelled - between small and large businesses and also internationally. Top sports people don’t make excuses. They play, run or hit to win. Coming second is not an option in their game. Nor should it be in business. Nothing should now get in the way of your business winning the game and becoming number one. When you buy this book, you get access to download a free interactive app, specially designed to guide you towards creating a sustained, winning business. No matter what size or type of organisation you are, no matter where you are in the world, there are opportunities to win like never before. If you can focus mercilessly on the new basics discussed in this book, you too can become a serial winner in the new game of business. Combine the reading of this book with the use of the free inter­active app created by Roger especially for you, and you will soon be consistently playing a winning game built on the four basics of business. • Win! By being exceptional • Win! By being a great place to work ... and play • Win! By constantly prospecting • Win! By focusing on the bottom line

    • Project management
      October 2013

      The Power of the Agile Business Analyst

      30 surprising ways a business analyst can add value to your Agile development team

      by Jamie Lynn Cooke

      The Power of the Agile Business Analyst: 30 surprising ways a business analyst can add value to your Agile development team challenges whether Agile projects are truly positioned to deliver the highest-value business solutions without offering business users the equivalent level of support, validation, and collaboration that is provided for the Agile development team. To address this challenge, The Power of the Agile Business Analyst proposes including an Agile business analyst on the development team to provide business users with the support they need, as well as a valuable resource to assist the Agile developers in their analysis, design, testing, and implementation work throughout the project.

    • Entrepreneurship

      Practical Financial Management for Entrepreneurs

      An Instant Guide

      by Guy Rigby

      This eBook is about practical financial management for entrepreneurs.The author of this instant guide from Harriman House, Guy Rigby, has also written From Vision to Exit, which is a complete entrepreneurs' guide to setting up, running and passing on or selling a business.

    • Entrepreneurship

      Technology and Data Management for Entrepreneurs

      An Instant Guide

      by Guy Rigby

      This eBook is about technology and data management for entrepreneurs.The author of this instant guide from Harriman House, Guy Rigby, has also written From Vision to Exit, which is a complete entrepreneurs' guide to setting up, running and passing on or selling a business.

    • Entrepreneurship

      The Board and Management Team in Growing Businesses

      An Instant Guide

      by Guy Rigby

      This eBook a guide to how to run the board and management team in growing businesses.The author of this instant guide from Harriman House, Guy Rigby, has also written From Vision to Exit, which is a complete entrepreneurs' guide to setting up, running and passing on or selling a business.

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