• Management & management techniques
      October 2010

      How Work Gets Done

      Business Process Management, Basics & Beyond

      by Artie Mahal

      Hear the author, Artie Mahal, talk about his book. Rediscover how your organization works and where it can be improved by using simple, yet powerf

    • Business & management
      January 2014

      Facilitator's and Trainer's Toolkit

      Engage and Energize Participants for Success in Meetings, Classes, and Workshops

      by Artie Mahal

      "Master frameworks, techniques, and tools for conducting meetings, leading sessions and workshops, and transferring knowledge through education and training. In addition to focusing on proven methods, this book contains many new and innovative ideas de

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