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      • Trusted Partner
        Fiction
        June 2023

        I am Yustyna

        by Karina Savaryna

        Since February 24, thousands of women like Justyna have crossed the border every day. With children, pets, and sick parents, they ran away from the horrors brought by the Russian army into Ukraine. Justyna recently retired but hasn’t lost a taste for life. But the war changed everything. An intelligent and smart teacher, she becomes a refugee in Europe, along with thousands of other Ukrainian women. “Who are you?” “I am Justyna,” she would always answer the question that seemed to come from everywhere. Together with Justyna, readers travel through a long road toward the search for the self in the world that dramatically expanded and yet existed only at home, in Ukraine. Foregrounding the traumatic experience of becoming a refugee, the loss of home, and a reconsideration of a new life, the novel answers the question of who really is Justyna as well as every Ukrainian woman who lived through the experience of forced displacement.

      • Trusted Partner
      • Trusted Partner
        Business, Economics & Law
        December 2016

        Visitor Management in Tourism Destinations

        by Julia N Albrecht

        Visitor management may be considered as a component of destination management at all levels of a destination. It involves a wide range of stakeholders. This book demonstrates current knowledge on visitor management. Visitor Management in Tourism Destinations provides insight into critical concepts such as the visitor experience, service quality, the uses of indicators and frameworks, and interpretation. It also addresses current issues including the social and political dimensions of visitor management, the implementation of monitoring, vandalism and augmented reality. Authored by leading international researchers in the field of visitor management research, this book is primarily aimed at researchers and postgraduate students. Key Features: · Considers critical concepts and influential factors in visitor management. · Illustrates current issues in visitor management. · Research-based case studies contribute to an overall understanding of core issues. · Covers the state-of-the-art in guiding and interpretation. ; This book demonstrates current knowledge on Visitor Management and provides insight into conceptual issues. ; PART I: Introduction and Foundation Chapter 1: Introduction to Visitor Management in tourism Destinations Chapter 2: Destination Management and Visitor Management: Non-convergent Literatures but Complementary Activities and Issues Chapter 3: Meeting the Challenge of Managing Visitor Experiences at Tourism Attractions Chapter 4: The Social and Political Dimensions of Visitor Management: Rural Home-based Accommodations PART II: Critical Concepts in Visitor Management Chapter 5: Indicators and Standards-Based Visitor Management Frameworks in Achieving Sustainability at Cultural Heritage Sites Chapter 6: Managing Nature-Based Visitors’ Perceived Service Quality, Satisfaction and Future Behaviour Intention Chapter 7: The Relevance of Visitors’ National Park Affinity for Effective Visitor Management in Protected Areas PART III: Current Issues in Visitor Management Chapter 8: Visitor Monitoring in the Tapajós National Forest, Brazil Chapter 9: Tourist Behaviours, Vandalism and Stakeholder Responses Chapter 10: Augmented Reality Application in Museum Visitor Experiences PART IV: The State of the Art in Guiding and Interpretation Chapter 11: Strategies for Successful Interpretation Techniques in Visitor Attractions: The Operationalization of Guided Tours in Museums Chapter 12: Using Heritage Interpretation to Manage Film-induced Tourism at Heritage visitor Attractions Chapter 13: Theories of Learning and their Application in Interpretation Chapter 14: Critical Reflections on the Role of Interpretation in Visitor Management PART V: Conclusion Chapter 15: Current Knowledge and Future Research Directions in Visitor Management

      • Insignia of Rank in the Nahua World

        From the Fifteenth to the Seventeenth Century

        by Justyna Olko

        Worldwide rights available excluding English language rights for sale and distribution in Canada and the United States, including U.S. territories and possessions.

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