Wiley
John Wiley & Sons, Inc. (Wiley)is a renowned, global publishing company focusing on academic publishing for professionals and researchers within the field of science and medicine.
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Wilkinson Publishing
Wilkinson Publishing is an independent Australian Publisher with over 40 years of experience. We are passionate about books and sharing great stories that entertain and inspire, and information that helps bring about change and creates opportunities to learn and belong.
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Promoted Content
Children's & YAA oficina do Cambeva (Cambeva's workshop)
by Lido Loschi
Cambeva's workshop is the first of four books of the collection "Presente de Vô" in partnership with Grupo Ponto de Partida. The book is a mixture of colours and elements that highlight the memory of the world, in which seekers of memories have the mission of bringing light and life to objects found in the travels of two characters: Zalém and Calunga. Cambeva is a restorer who, when the world lost its embrace, tried to reinvent it; he is the grandfather who mends dreams, forgotten things and lost emotions, to whom the seekers ask for help to fix something. In a magical universe, full of children, grandchildren, stories and memories of his lineage of restorers, when faced with this request for restoration, he makes room to bring back an emblematic figure who can no longer sing. A story about memories, care and affection...
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Promoted Content
Children's & YAO sumiço do tatu (The disappearance of the armadillo)
by Marília Moreira
Haroldo, a minho, who as he relates to other animals in the garden brings to light issues such as friendship and respect, mixing a harmonic field with an inside-out view of the garden of a house inhabited by some strange animals, among them the (human) balance-beast.
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September 2024Customer Experience Management in the Caribbean
Concepts, Case Studies and Challenges
by Leslie-Ann Jordan, Anne P. Crick, Paul Anderson, Elaine Commissiong, Noel M. Cowell, G. Anthony Ferguson, Koen Hietbrink, Jacqueline Huggins, Michelle McLeod, Candice Petgrave, Juliana Samuel, Trevor A. Smith, Tiersa Smith-Hall, Evora Mais Thompson, Sumit Verma, Nadane Y. Wright
Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging technological trends, and it fills a crucial gap in the literature with: - An array of Caribbean case studies; - Enhanced theoretical concepts and a deep appreciation of customer experience management in the Caribbean; - References of best practices to address critical issues affecting the delivery of a quality customer experience. Scholars and practitioners within customer service, services marketing, customer experience management and customer relationship marketing in the retail hospitality and tourism, financial, health care and education sectors will find this a valuable resource on CX's transformative power in this region and beyond.
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Literature & Literary StudiesApril 2020Interweaving myths in Shakespeare and his contemporaries
by Janice Valls-Russell, Agnès Lafont, Charlotte Coffin
This volume proposes new insights into the uses of classical mythology by Shakespeare and his contemporaries, focusing on interweaving processes in early modern appropriations of myth. Its 11 essays show how early modern writing intertwines diverse myths and plays with variant versions of individual myths that derive from multiple classical sources, as well as medieval, Tudor and early modern retellings and translations. Works discussed include poems and plays by William Shakespeare, Christopher Marlowe and others. Essays concentrate on specific plays including The Merchant of Venice and Dido Queen of Carthage, tracing interactions between myths, chronicles, the Bible and contemporary genres. Mythological figures are considered to demonstrate how the weaving together of sources deconstructs gendered representations. New meanings emerge from these readings, which open up methodological perspectives on multi-textuality, artistic appropriation and cultural hybridity.
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Un oso en la cama y un chacal en el horno
by Avinoam Lourie y Cissy Shapiro
Un oso en la cama y un chacal en el horno Divertidas aventuras de un zoólogo israelí especializado en la fauna silvestre Avinoam Lourie y Cissy Shapiro ?Cuántos pueden decir que han tenido un oso en la cama, que calentaron un chacal en el horno, que fueron corneados por un corzo celoso o atacados por un tigre, que han tenido monos colgados de la araña, o que han perdido una víbora en un avión? Las vivencias reconfortantes, divertidas y educativas del zoólogo israelí Avinoam Lourie con una exótica variedad de animales salvajes y también con los miembros de su familia, contadas con la calidez, el humor, el ingenio y la sabiduría que bien conocen sus asiduos lectores. Avinoam Lourie ha recibido la Medalla de Honor del Presidente de Israel, ha sido seleccionado como una de las "100 personas más importantes" de Haifa, y ha ayudado a traer a Israel varias especies en peligro de extinción. "Como alguien que ha acompañado a Avi en el terreno, mientras enseñaba a nuevas generaciones de israelíes acerca de sus ecosistemas nativos, es una alegría compartir el dramatismo, el humor y las ideas que esta fascinante colección contiene", señala Sneed Collard III, autor y editor, que ha recibido el premio del Washington Post y del Children's Book Guild a obras de noficción. "Muchos de nuestros amigos tenían perros, gatos y otras mascotas, ?pero nadie tenía un padre que trajera a casa un tigre, un oso o incluso un mono, como nosotros!", dice Dr. Barak Lourie (el hijo intermedio de Avinoam), Haifa, Israel. “Él me enseñó que los animales son como la gente: trátalos de la misma manera y bien". Resumen del estudiante de una comunicación de Avinoam a la escuela secundaria media de octavo grado de Conservación de la naturaleza y ecología de Green Bay, Wisconsin, Estados Unidos.
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Business, Economics & LawMay 2017Mass Tourism in a Small World
by David Harrison, Richard Sharpley, Hazel Andrews, Julio Aramberri, Gregory Ashworth, Raoul Bianchi, Sue Bleasdale, Kelly Bricker, Jim Butcher, Erik Cohen, David T. Duvall, Martin Farr, John Heeley, Andrew Holden, Stanislav Ivanov, Heather Jeffrey, Gabriele Manella, Chris Ryan, Asterio Savelli, Hongdi Shen, John E Tunbridge, David Weaver, Paul F Wilkinson
This new book reviews all aspects of the phenomenon of mass tourism. It covers theoretical perspectives (including political economy, ethics, sustainability and environmentalism), the historical context, and the current challenges to domestic, intra-regional and international mass tourism. As tourism and tourist numbers continue to grow around the world, it becomes increasingly important that this subject is studied in depth and best practice applied in real-life situations. This book: - Is the first to address a range of theoretical issues relating to mass tourism; - Uses a wide selection of case studies to translate theory into practice, covering the historical rise and fall of UK seaside resorts, the increase in Chinese tourism, conflict between different mass tourism groups, destination transformation from mass to niche tourism, and specific problems facing cruise ships; - Is written by a range of international, established authors to give a global perspective on the subject. Finishing with a speculative chapter identifying potential future trends and challenges, this book forms an essential resource for all researchers and students within tourism studies. ; Section 1: Introduction1: Introduction: Mass Tourism in a Small WorldSection 2: Theoretical Approaches to Mass Tourism2: Mass Tourism Does Not Need Defending3: The Morality of Mass Tourism4: The Political Economy of Mass Tourism and its Contradictions5: A Theoretical Approach to Mass Tourism in Italy6: Sustainability and Mass Tourism: A Contradiction in Terms?7: Mass Tourism and the Environment: Issues and DilemmasSection 3: Historical Studies of Tourism Development8: The Dynamics of Tourism Development in Britain: The Profit Motive and that ‘Curious’ Alliance of Private Capital and the Local State9: From Holiday Camps to the All-inclusive: the ‘Butlinization’ of Tourism10: Decline Beside the Seaside: British Seaside Resorts and Declinism11: Mass Tourism and the US National Park Service System12: Transport and Tourism: The Perpetual LinkSection 4: Case Studies in Modern Mass Tourism13: Mass Tourism and China14: Mass Tourism in Thailand: The Chinese and Russians15: Mass Tourism in Bulgaria: The Force Awakens16: Mass Tourism in Mallorca: Examples from Calivià17: Tunisia: Mass Tourism in Crisis?18: From Blue to Grey? Malta’s Quest from Mass Beach to Niche Heritage Tourism19: Cruise Ship Tourism in the Caribbean: The Mess of Mass TourismSection 5: The Future20: Conclusion: Mass Tourism in the Future
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Children's & YAMarch 2020Amelie Trott and the Earth Watchers
by Moyra Irving
This is the extraordinary story of how one small girl stopped a planetary catastrophe. It’s a very timely book, written for the child in us all, with a forceful message about the power of young people to transform the world - a theme currently demonstrated by brave young heroes like Greta Thunberg. And with magical synchronicity, the very week Greta began her lone vigil outside the Swedish government last year, over 1,000 miles (1,897 km) away in the fictional world of books, Amelie Trott took to Parliament Square, London - on a mission to avert the End of the World. It’s a family drama with an international feel - set mainly in England but with episodes in Washington DC and around the world.
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Children's & YAOctober 2021The Lost Smile
by Nadia L. King / Nelli Aghekyan
When Zaytoon wakes up feeling sad, she goes on a search to find her smile. From the kitchen to the garden, Zaytoon searches high and low,and eventually discovers her smile — it’s smiling at her from her reflection in the window! The Lost Smile is beautifully illustrated colourful picture book that demonstrates the importance of accepting our emotions. Zaytoon’s journey shows children it’s okay to be sad and reassures young readers that sadness can be temporary. Themes include cultural diversity, emotional intelligence, family life and the importance of connecting with nature and animals.
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Children's & YACastelos de areia (Sand castles)
by Márcia Leite
Humans, who hold the power and exercise it for their own benefit, do not see the other beings of that universe. The invisibility and the political and social relations of micro and macro powers are intertwined in the maximum of coexistence and coexistence between different beings in a common territory.
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March 2023Born Hutsi
by Fiston Mudacumura
The author was raised in a family of only survivors from the 1994 Genocide against the Tutsis. Even FARG (A survivors fund) allegedly paid for his school fees for some time. Through FARG reform, he learned that his father had associated with perpetrators even if he was also killed in 1994. Digesting that information as a teenager was not easy. In this book, you read about his other close-to-normal upbringing like infatuation, sex advice from fellow teenagers, getting conned in Paris and arrested on his first trip to France, his take from the "Ndi umunyarwanda" campaign, #PK saving him from getting expelled at the university, joining a political party at the university,...
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The ArtsSeptember 2024The renewal of post-war Manchester
Planning, architecture and the state
by Richard Brook
A compelling account of the project to transform post-war Manchester, revealing the clash between utopian vision and compromised reality. Urban renewal in Britain was thrilling in its vision, yet partial and incomplete in its implementation. For the first time, this deep study of a renewal city reveals the complex networks of actors behind physical change and stagnation in post-war Britain. Using the nested scales of region, city and case-study sites, the book explores the relationships between Whitehall legislation, its interpretation by local government planning officers and the on-the-ground impact through urban architectural projects. Each chapter highlights the connections between policy goals, global narratives and the design and construction of cities. The Cold War, decolonialisation, rising consumerism and the oil crisis all feature in a richly illustrated account of architecture and planning in post-war Manchester.
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Children's & YAOikoá
by Felipe Valério
The name of this book is Oikoá, which means life in the language of the Guarani Mbya people. This name was chosen because the indigenous peoples have been the guardians of life on planet Earth: it is in their territories that there are more types of trees and plants, animals, fish, birds, insects, and where the rivers and forests are best preserved.
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Trusted Partner
May 2022Tourism Transformations in Protected Area Gateway Communities
by Susan L Slocum, Peter Wiltshier, John Basil Read IV, Dorothee Bohn, Andrea Zita Botelho, Kelly S. Bricker, Robert S. Bristow, Karina H. Casimiro, Rosa Suárez Chaparro, Ana Cristina Costa, Kynda R. Curtis, Margaret J. Daniels, Edieser Dela Santa, C. Michael Hall, Manuel Ramón Gonzalez Herrera, Russell M. Hicks, Julie Judkins, N. Qwynne Lackey, Natalya Lawrence, Gustavo C. X. M. P. Machado, Gianna Moscardo, Jake Powell, Sidnei Raimundo, Mary Anne Ramos-Tumanan, Milena Manhães Rodrigues, Chris Ryan, Renato de Oliveira dos Santos, Jessica A. Schottanes, Ole R. Sleipness, Maria Anunciação Ventura, Therez B. Walker
Gateway communities that neighbour parks and protected areas are impacted by tourism, while facing unique circumstances related to protected area management. Economic dependency remains a serious challenge for these communities, especially in a climate of neoliberalism, top-down policy environments, and park closures related to environmental degradation or government budgets. The collection of works in this edited book provide bottom-up, informed, and nuanced approaches to tourism management using local experiences from gateway communities and protected areas management emerging from a decade of guidelines, rulemaking, and exclusive decision-making. Global perspectives are presented and contextualized at the local level of gateway communities in an attempt to balance nature, community, and commerce, while supporting the triple bottom line of sustainable tourism. While anticipating a post-COVID 19 global shift, readers are encouraged to think through transformation and resiliency in regard to how the flux of supply vs demand alters gateway community perspectives on tourism. Specific features of this book include: · Focus on transformations, which provides insight into the complex and dynamic nature of gateway communities. · Multidisciplinary, multi-cultural insights into protected area management. · Applied and conceptual chapters from global perspectives.
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September 2023Primary Health Care in Tanzania through a Health Systems Lens
A History of the Struggle for Universal Health Coverage
by Ntuli A. Kapologwe, James Tumaini Kengia, Eric van Praag, Japhet Killewo, Albino Kalolo, Maryam Amour, Mackfallen Anasel, Rutasha Dadi, Faisal Issa, Mwandu Kini Jiyenze, Godfrey Kacholi, Antony Kapesa, Leonard Katalambula, Anosisye M. Kesale, Stephen M. Kibusi, Amani Kikula, Erick Kitali, George Kiwango, Claud Kumalija, Hadija Kweka, Zarina Shamte Madabida, Abel Makubi, Chacha Marwa, Innocent Mboya, Romuald Mbwasi, William Mfuko, Chipole Mpelembe, Gemini J. Mtei, Oresto Michael Munishi, Castory Munishi, Elihuruma M. Nangawe, Harrieth P. Ndumwa, Frida N. Ngalesoni, Jackline E. Ngowi, Belinda J. Njiro, William Reuben, George M. Ruhago, Bakari Salum, Don De Savigny, Aifelo Sichalwe, Nathanael Sirili, Felix Sukums, Bruno F. Sunguya, Idda L. Swai, Marcel Tanner, Desderi Wengaa
Robust health care systems are paramount for the health, security, and prosperity of people and countries as a whole. This book provides for the first time a chronicle of the struggle for, and eventual success of, universal health coverage (UHC) in Tanzania. Beginning with an introduction to primary health care in the country, from its historical foundations to the major milestones of implementation, this book then considers stewardship of this important aspect of health systems over time. Written in a way to allow the application of lessons learned to other countries' contexts, this book covers: - Policy and governance issues such as leadership, human resources, and financing of health systems; - Practical aspects of health system delivery, including supply chains, community care, new technologies, and the integration of services for particular population groups; - The impact and mitigation of global events on health systems, such as resilience and preparedness in the light of disease outbreaks or climate change, and social, commercial, and political influences. Concluding with a look to the future, forecasting the changes and new solutions needed to adapt to a changing world, this book is a valuable reference for policy makers, global health practitioners, health system managers, researchers, students, and all those with an interest in primary health care and reforms - both in Tanzania and beyond.
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Children's & YAPode me chamar de Dodô (You can call me Dodo)
by Daniella Michelin
Coexistence, harmony, respect, existence and resistance are central themes of the book Pode me chamar de Dodô, written by Daniella Michelin and illustrated by Elisa Carareto.
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Business, Economics & LawNovember 2020Tourism in Development: Reflective Essays
by Peter U C Dieke, Brian E M King, Richard Sharpley, Ali Thompson
This book: - comprises reflective essays written by internationally-ranked scholars and tourism consultants with extensive experience, particularly in the developing world countries - considers extant themes, issues and challenges related to tourism and development - offers a critical and contemporary perspective on tourism's significance and role in development.
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Trusted Partner
November 2012Shakespeare
Variationen
by Shakespeare, William; Bachmann, Plinio; Bußacker, Gabriella; Calis, Nuran David; Danckwart, Gesine; Krausser, Helmut; Ostermaier, Albert; Roselt, Jens; Schimmelpfennig, Roland; Schwab, Werner; Streeruwitz, Marlene / Herausgegeben von Carstensen, Uwe B.; Herausgegeben von Lieven, Stefanie von; Herausgegeben von Walther, Bettina
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Trusted Partner
Children's & YANovember 2019Claire Malone Changes the World
by Nadia L. King / Alisa Knatko
Swedish schoolgirl, Greta Thunberg has captured the world’s attention as she campaigns to raise awareness of climate change and calls world leaders to account. All children can follow Greta’s lead. Claire Malone is the hero of Claire Malone Changes the World, a feisty character with boundless energy to change her world for the better. Armed with her typewriter and the determination to make a difference, Claire is an ordinary kid with an extraordinary desire to change things for the better. Writing letter after letter, Claire advocates for change. One day she notices that her local park needs upgrading and she commits wholeheartedly to the cause. This an empowering and inspiring picture book for young children but especially for girls. You will love the journey of Claire, a strong and ambitious girl, so much that you will want to read this book over and over again.
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Literature & Literary StudiesFebruary 2022Shakespeare and the supernatural
by Victoria Bladen, Yan Brailowsky, Gayle Allan, Jacquelyn Bessell, Victoria Bladen, Yan Brailowsky, William C. Carroll, Bernadette Cochrane, Alexa Huang, Laurie Johnson, Pierre Kapitaniak, Imke Lichterfeld, Florence March, Maddalena Pennacchia, Chelsea Philips, Yukari Yoshihara, Christopher Wortham
