• Business & management
      June 2017

      Mustard Seeds, Shovels, & Mountains

      How to Succeed Using Your Physio-Psychic Power

      by J.F. (Jim) Straw

      J.F. (Jim) Straw began his business career when he was nine years old. Since then, his business activities have generated over $500,000,000 in revenues. For the first time, Mr. Straw explains how he used what he calls “Physio-Psychic Power” to achieve such incredible success. If you learn nothing else from this book, learn that information only becomes knowledge when you use it and the information you have used or failed to use in the past is the reason you are where you are today. You can be your best friend — or your worst enemy. No one forces you to be what you are or do what you do (or don’t do). What you have today is a direct result of what you did yesterday. What you will have tomorrow will be a direct result of what you do (or don’t do) today. It’s up to you.

    • Business & management
      July 2015

      What Did Jesus Drive: Crisis PR in Cars, Computers and Christianity

      by Jason H. Vines

      Isn’t it time that we are told the insider TRUTH regarding the intentional and unintentional cover-ups made by the big boys in “Detroit.” An industry, the Auto Industry, driven by profits-over-principle according to many of its critics. Be prepared to buckle-up and enjoy this ride! This book is the first tell it like it is, of its kind! Why is it so difficult to tell the truth? Jason Vines starts this book with a simple question: why is it so difficult to tell the truth? Sadly, spoiler alert, he ends it with the same question. From Richard Nixon to Bill Clinton to Lance Armstrong to the IRS to Brian Williams to Bill Cosby to Tiger Woods and the NFL; why is it so painfully difficult? Vines cautions the reader up-front: “Relax, this is not a book about Jesus. However, he does appear in two chapters: first as a Hispanic grandfather from Waterford, Michigan, and later as the real Prince of Peace. No, this is a book about my life in the public relations blast furnace in the automotive industry; a quickly-derailed attempt to help a friend rebuild Detroit’s tattered image, thwarted by the sex, lies and corruption of former Mayor Kwame Kilpatrick; and, finally, trying to avoid another crisis with the number one selling book of all time. No, not Harry Potter; the Bible.” The crises Vines helped navigate through made headlines the world over: Jeep vehicles accused of deadly sudden unintended acceleration, Nissan’s near-death experience until it regained its MOJO, the Ford/Firestone tire mega-debacle, a jihad against SUVs by the “What Would Jesus Drive?” nuts, Detroit Mayor Kilpatrick’s drive to prison and finally avoiding a boycott of the most popular Bible in the world by evangelical Christian leaders. In his final chapter, titled “Government Motors on Fire”, Vines tackles the fake Chevy Volt fire crisis and General Motors’ 2014 nightmare with its faulty ignition switches that led to at least 24 deaths – and counting, and may lead to criminal indictments. Vines shares lessons learned and mistakes made. He notes that if he can impart anything in this book, it is the guiding principles he believes useful for any organization (not just the auto industry) or individual to avoid, mitigate or survive the inevitable crisis. As he puts it: “If you think you are immune to a crisis, you’ve already failed an overarching guiding principle.”

    • Humanities & Social Sciences

      People Centricity

      The Incredible Power of Putting Other People First

      by Stephen Hewett

      “Stephen is the life guru for our times.”—Mark Price, MD, Deputy Chairman of the John Lewis Partnership Would you like to have any — or all — of these? Good health? Financial security? Personal, emotional, and sexual gratification? The enjoyment of the happiness and health of the people who are dear to you? An occupation you find absorbing, fascinating, and lucrative? Agreeable leisure-time activities? A faith you find important, whether religious or secular? An overwhelming sense of positivity in yourself? The feeling that you are a good person and that you generate good outcomes for yourself and for the people you care about and work with? Anything else that makes you feel most happy? If you have all the happiness you can handle, that’s great! Put this book down and move along. If not, then you need to put the power of People Centricity — the life philosophy of making an investment of time and emotional energy to advance the agenda of people with whom you have a mutually beneficial interaction who are outside your immediate close circle — to work in your life. People Centricity is a philosophy to take you through life. It’s all about learning how to understand and share the feelings of other people so as to produce the best mutually beneficial outcome for those other people and for you. From your personal interactions to your business success and beyond, Stephen Hewett will guide you on this life-changing journey, one that will make your bad days good and your good days wonderful. “Stephen’s philosophy of Customer Centricity is at one with my own. Customer Centricity really is the core of business. Stephen is a customer guru of our times.”—Mark Price MD, Waitrose & Deputy Chairman of John Lewis Partnership “Stephen certainly practices what he preaches and is one of the few consultants that really listen to what their customer is trying to achieve. He gave us some key insight that helped us to really shape our future strategy.”—Jo Foley Senior Director, Retail Change ASDA “Led by the impressive Stephen Hewett, their laser-like focus on the customer stood them apart in our minds…”—Jack Upton, Director, Training, Education and Customer Services, McDonald’s UK “In essence, what Stephen have helped us do is to allow everyone at Argos to be brilliant with customers.”—Perry Price, Argos Customer Lead

    • Business communication & presentation

      Get Your Money Where Your Mouth Is

      How to Use Seminars and Public Speaking to Market and Promote Your Business, Profession, or Passion — Profitably

      by David R. Portney

      We are in an age where the battle to get your customers’ attention is fierce and advertising options are becoming more expensive and less effective. In Get Your Money Where Your Mouth Is, you will learn everything you need to know to market yourself and your business in the least expensive and most effective way possible — by using the power of seminars and public speaking. With seminar and public speaking expert David Portney as your guide, you’ll learn how to ▪ organize a seminar for little or no money, ▪ sell from the stage, ▪ write a presentation in four easy steps, ▪ brand yourself as the expert in your field, ▪ get your customers to come to you. Get Your Money Where Your Mouth Is contains all of the information and know-how so that you can go from stage-wary beginner to awe-inspiring speaker in no time flat, including ▪ a 30-day fast-start action plan, ▪ a cornucopia of resources, ▪ tons of advice and methods for overcoming stage fright and fear of public speaking, ▪ how to combine your Internet strategy with your seminar strategy, ▪ and all the tips and techniques you need to market whatever you’re selling effectively, inexpensively—and profitably.

    • Technology, Engineering & Agriculture
      May 2013

      Advantage

      A Roadmap for Entrepreneurs and Leaders in The Digital Age

      by Declan Kavanagh

      Advantage is what creates value for your customers and your organisation. By having a focus on advantage and the sources of advantage through the life cycle of a business, whether it is commercial or not for profit ensures entrepreneurs and leaders minimise risk and maximise value. This book presents a framework called “The Business Advantage Model (BAM™)” that supports leaders in the identification, creation, proving, securing, leveraging and changing of advantage. It is about “Doing the right things, the right way at the right time” across every aspect of starting, scaling and readjusting a business. Its goal is to help create more high performing organisations.

    • Business & management

      Sales Through Service

      Focus on Service and the Sales will follow: not the other way round

      by Guy Arnold

      Sales through Service is a ‘Sales’ book like no other. It turns the world of ‘sales’ upside down, and align the process with the customers’ REAL needs in the world of the empowered customer, social media and the transparent business. It seeks to drag the world of Sales kicking a screaming from the 19th to the 21st Century in a powerful, easy to read and fun way by applying 4 powerful principles of blindingly obvious common sense and human behaviour at all stages in the process. It’s written in simple, powerful, easy to digest chunks, with Pictures, Exercises and Top Tips at every stage. It follows on from Guy’s 1st book: Great or Poor: reviews of which can be seen here: http://goo.gl/23Yve This book and process dispels the myths and frustrations from the process of finding, getting and keeping customers, and realigns it to the customer’s point of view, so that the whole process becomes more enjoyable, less frustrating, and much more effective … at all levels and for everyone. It addresses the key question: ‘How can I sell more AND at the same time reduce costs in this scary new world of social media, the transparent business and the empowered customer?’ It empowers non ‘sales people’ to excel in sales without selling anything, using the power of reputation, referral and recommendation. It delivers simple ideas and tools to improve the sales process from both the ‘seller’ and the customer’s point of view at every step of the process. It does this in small easily readable and understandable chunks, that can be actioned immediately at any level for great results. It makes your actions and processes 100% customer focused at every step, so customers are more likely to buy quickly, remain loyal, pay more, buy more, rave about you on social media and recommend what you do to their friends. It is suitable for anyone selling anything at any level, internally or externally, profit making or non profit making, as it is focused on simple powerful principles of common sense … that are so often not common practice! It is especially helpful to people who do not regard themselves as ‘sales people’ or who don’t want to be ‘sales people’ but who would still want more sales for less effort. It covers the whole sales process from marketing, through getting leads, getting decisions and then building loyalty and referrals. The key message is to systematically align everything in your processes and behaviour around the key principles of customer behaviour and needs … and the sales will follow like magic!

    • Business competition
      July 2016

      Internationalisation of Cluster Organisations

      Strategy, Policy and Competitiveness

      by Author(s): Drahomíra Pavelková, Pavel Bednář, Magdalena Bialic-Davendra, Pavla Břusková, Adriana Knápková, Petr Zahradník

      This book presents the results of research conducted on clusters and their internationalisation, highlighting the importance of international collaboration. It shows the possibilities and benefits of internationalisation activities of cluster organisations in increasing the competitiveness of affiliated members. In addition, it offers a detailed evaluation of this type of cluster activities in relation to a range of relevant variables. The research presented here constitutes a valuable contribution to debates concerning cluster internationalisation issues, drawing attention to current trends and presenting a comparison with foreign studies. A particular advantage of the book is that, by focusing on a specific region, namely the Czech Republic, and offering a profound analysis of cluster internationalisation, its findings and recommendations shed new light on internationalisation issues and can further enrich development of such activities among clusters and cluster policies support in other countries. The book will serve as a guide for practitioners, policy makers and academics, and offers insights into the internationalisation of clusters.

    • Business, Economics & Law
      April 2014

      The Clusters Phenomenon in the Selected Central European Countries

      by Author(s): Magdalena Bialic-Davendra, Drahomíra Pavelková, Eva Vejmělková

      This book presents the current results of research conducted in the area of clusters and cluster policy development in Central European countries with a focus on Poland, the Czech Republic, the Slovak Republic and Austria. It maps and compares the various conditions influencing cluster development in these selected countries from both the macro (policy, government) and the micro (cluster organisation) level, analyses good practices, and proposes a framework for cluster development in this region. Additionally, the depicted research provides a new perspective on the cluster issue, drawing attention to current trends such as the concept of inter-cluster cooperation and World-Class clusters. The book serves as a guide for successful cluster development, and is a source of valuable research concerning the issue of clusters in the specified region. Its findings will be beneficial both for clusters and institutions supporting their development. The recommendations presented in this volume will be useful for further cluster policy development and shaping the programmes of support for clusters for the new programming period in these countries. The practical findings contained here will also be beneficial in the academic sphere, and will provide assistance for teaching activities.

    • Business studies: general
      January 2019

      Economic Value Added for Competitive Advantage

      A Case of Indian Enterprises

      by Author(s): Saurabh

      Economic Value Added (EVA®) has been a much discussed concept that has assisted in the turnaround of a number of multinational enterprises across the world. It is based upon the theory of ‘economic profit’ that enables companies to capture and create wealth both for themselves and their stakeholders. The strategic decisions of performance and posturing can be grounded upon gaining competitive advantage through mapping economic profits. Existing studies on competitive advantage primarily discuss the meaning, definitions, and sources thereof. However, there are few contributions that discuss how competitive advantage can be measured specifically with respect to Indian companies. This book bridges that gap and advocates that the EVA® can be used to measure and establish the competitive advantage for Indian firms. It is based upon an in-depth study of such companies to explore the extent of use of EVA® in the top BT500 companies in India. It shows that the companies that use EVA® have a distinct competitive advantage over their competitors.

    • Business, Economics & Law
      April 2014

      The Clusters Phenomenon in the Selected Central European Countries

      by Author(s): Magdalena Bialic-Davendra, Drahomíra Pavelková, Eva Vejmělková

      This book presents the current results of research conducted in the area of clusters and cluster policy development in Central European countries with a focus on Poland, the Czech Republic, the Slovak Republic and Austria. It maps and compares the various conditions influencing cluster development in these selected countries from both the macro (policy, government) and the micro (cluster organisation) level, analyses good practices, and proposes a framework for cluster development in this region. Additionally, the depicted research provides a new perspective on the cluster issue, drawing attention to current trends such as the concept of inter-cluster cooperation and World-Class clusters. The book serves as a guide for successful cluster development, and is a source of valuable research concerning the issue of clusters in the specified region. Its findings will be beneficial both for clusters and institutions supporting their development. The recommendations presented in this volume will be useful for further cluster policy development and shaping the programmes of support for clusters for the new programming period in these countries. The practical findings contained here will also be beneficial in the academic sphere, and will provide assistance for teaching activities.

    • Business competition
      July 2016

      Internationalisation of Cluster Organisations

      Strategy, Policy and Competitiveness

      by Author(s): Drahomíra Pavelková, Pavel Bednář, Magdalena Bialic-Davendra, Pavla Břusková, Adriana Knápková, Petr Zahradník

      This book presents the results of research conducted on clusters and their internationalisation, highlighting the importance of international collaboration. It shows the possibilities and benefits of internationalisation activities of cluster organisations in increasing the competitiveness of affiliated members. In addition, it offers a detailed evaluation of this type of cluster activities in relation to a range of relevant variables. The research presented here constitutes a valuable contribution to debates concerning cluster internationalisation issues, drawing attention to current trends and presenting a comparison with foreign studies. A particular advantage of the book is that, by focusing on a specific region, namely the Czech Republic, and offering a profound analysis of cluster internationalisation, its findings and recommendations shed new light on internationalisation issues and can further enrich development of such activities among clusters and cluster policies support in other countries. The book will serve as a guide for practitioners, policy makers and academics, and offers insights into the internationalisation of clusters.

    • Business studies: general
      January 2019

      Economic Value Added for Competitive Advantage

      A Case of Indian Enterprises

      by Author(s): Saurabh

      Economic Value Added (EVA®) has been a much discussed concept that has assisted in the turnaround of a number of multinational enterprises across the world. It is based upon the theory of ‘economic profit’ that enables companies to capture and create wealth both for themselves and their stakeholders. The strategic decisions of performance and posturing can be grounded upon gaining competitive advantage through mapping economic profits. Existing studies on competitive advantage primarily discuss the meaning, definitions, and sources thereof. However, there are few contributions that discuss how competitive advantage can be measured specifically with respect to Indian companies. This book bridges that gap and advocates that the EVA® can be used to measure and establish the competitive advantage for Indian firms. It is based upon an in-depth study of such companies to explore the extent of use of EVA® in the top BT500 companies in India. It shows that the companies that use EVA® have a distinct competitive advantage over their competitors.

    • Business, Economics & Law
      April 2017

      Feminists and Queer Theorists Debate the Future of Critical Management Studies

      by Sarah Gilmore, Alison Pullen, Nancy Harding, Mary Phillips

      'What is CMS for and what might its future be- both inside the domain of academia and outside it? It's a question that has beguiled and frustrated academics within and outside its community. At the hear of CMS is an enduring skepticism concerning the social and ecological sustainability of prevailing ideas and forms of management and organization. Using ideas from feminist and queer theory, authors of this volume aim to generate some thinking and possibly a nascent agenda. It focuses on the future of CMS but also intertwines it with ideas as to how scholarly communities can engage in working lives differently.

    • Business, Economics & Law
      May 1998

      Competition Policies in Europe

      by S. Martin

      This volume contains chapters by different authors describing the development of competition policy in 10 European Union Member States, as well as the interaction of those policies with EU competition policy. The convergence of Member State competition policy to the EU approach is put in evidence, as is the influence of Member State practice on EU competition policy. The chapters are rich in institutional detail, but also analyze the functioning of competition policy from an economic point of view.

    • Business, Economics & Law
      August 2013

      Collaboration and Competition in Business Ecosystems

      by Ron Adner, Joanne E. Oxley, Brian S. Silverman

      The research featured in this volume is devoted to understanding the competitive and collaborative challenges that firms face as they manage interactions with different actors in dynamic environments, in what are coming to be referred to as business or innovation 'ecosystems'. Rapid technological change, globalization, and recent financial turbulence have brought us to a point where managers are painfully aware that 'no man [or firm] is an island.' Success in business, in both the profit and non-profit sectors, increasingly relies upon collaboration with upstream suppliers, alliance partners, and downstream complementors. This volume presents new findings of how innovation and value are created in collaborative networks, specifically 'ecosystem analysis' and the unique roles of individual actors within this system

    • Business, Economics & Law
      December 1999

      Developing Strategies for Competitive Advantage

      by Patrick B. McNamee

      This selection of papers from "Long Range Planning - The International Journal of Strategic Management" examines the evolution of competitive advantage over the past decade, setting out areas of major change and areas which have been less subject to change. It begins by examining how strategic management has been influenced by the transformation of industries and the changes in the rules for success, and the dramatic rise in the strategic importance of information technology. In many industries, the established rules of the game no longer apply, and their continued use will most likely lead to failure, even for firms which appear to have unassailable positions of strength. It is not that strategic planning has failed, but rather that in a previous era of greater certainty and clearer boundaries, the unquestioning application of established strategic rules often worked. In the new era of competitive uncertainty and uncertain boundaries, many of the rules of strategy still apply, but they can only have utility when applied in an appropriate context. The book concludes that when clarity exists about business definition, industry definition and competitor definition and how strategic techniques or measures should be applied, then the strategic fundamentals which have obtained for many years are likely to continue to do so.

    • Business, Economics & Law
      December 2017

      Global Opportunities for Entrepreneurial Growth

      Coopetition and Knowledge Dynamics within and across Firms

      by Stavros Sindakis, Panagiotis Theodorou

      Contemporary markets are increasingly complex and dynamic. Diverse business contexts have become closer, and are increasingly influenced by socio-economic and technological factors. Firms nowadays build alliances even with competing players to ensure entrepreneurial survival and growth. This publication aims to investigate, compare, and contrast the theoretical and practical elements of business concepts and models that are acclimated to the dynamic changes of our modern era. Furthermore, it describes and analyzes the current cooperative interactions among firms, and evaluates the contribution of knowledge dynamics in coopetition. Organizational performance is one of the major elements required in contemporary markets, and the necessity to promote initiatives for innovation in new technological investments creates the foundations for growth, enabling businesses to explore opportunities in the global context. This book aims to explore and utilize the existing academic knowledge, and to contribute to the topic of coopetition within and across firms for entrepreneurial growth. It is a culmination of recent global circumstances and credible academic theories, focusing on analyzing, evaluating and interpreting the modern status-quo in the international business environment.

    • Business, Economics & Law
      August 2016

      MBA in a DAY 2.0

      What you would learn at top-tier business schools (if you only had the time!)

      by Steven Stralser PhD

      As an update of the classic business best-seller MBA in a DAY 2.0 provides its readers with a comprehensive, 360degree view of all of the elements critical for organizational and personal leadership success, and it does so in an uncomplicated, jargon-free, easy to understand manner. The reader will be presented fundamental concepts and principles that apply across diverse organizational types, sizes and missions, and, importantly, gain an understanding of the vocabulary of business and, as a result, also gain a personal competitive advantage.

    • Business, Economics & Law
      January 2020

      WINNER

      How to Win Business Awards

      by Denise O’Leary

      Win More Business Awards! Denise O’Leary shares her proven award-winning process, showing you how to find awards to enter, what evidence to gather and techniques for maximum entry standout. The book explains what judges are looking for, how to maximise PR and award-winning tips, so you can celebrate at the winner’s table. Having won many awards, including Best Business Woman in Marketing, Best Independent Consultant and #GoDo Entrepreneur of the Year, Denise is also a judge for the international Stevie® Awards.

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