Dienstleistungsqualität aus Kundensicht.
Eine empirische und theoretische Untersuchung über den Nutzen von Zertifikaten nach DIN EN ISO 9000 ff. für Verbraucher.
by Haas, Hendrik
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View all titlesBibliographic Information
- Publisher Duncker & Humblot GmbH
- Publication Date October 1998
- ISBN/Identifier 9783428095254
- FormatPaperback
- Publish StatusPublished
- Edition1
