Como grupo editorial, estamos orgullosos de decir que somos creadores de best-sellers, que pasan de ser éxitos locales a éxitos nacionales. Apostamos tanto por autores reconocidos como por autores noveles y nos interesamos en ampliar y renovar nuestro catálogo de manera constante. Como actores activos de la cultura, nuestro horizonte es ofrecer libros que participen de la construcción colectiva de contenidos de calidad.
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The long-term retention of top performers is of great economic relevance for companies. Unwanted staff turnover generates high costs in companies and is often accompanied by losses in terms of quality, customer satisfaction and productivity. In addition, it is becoming increasingly difficult to recruit good specialists and managers on the labor market. Based on the current state of research, this book describes guidelines for the systematic analysis of reasons for staff turnover and provides practical recommendations for how to retain top performers (e.g., conducting retention interviews, designing attractive career paths). It also explains how classic HR tools, such as employee surveys or team meetings, can help prevent unwanted turnover. The topics presented range from the initial training, through discussions to clarify expectations, to exit interviews and typical problems encountered when implementing turnover management. Special emphasis is placed on the question of what both immediate superiors (e.g. team leaders) and those responsible for personnel and organizational development as well as the management can do to prevent unwanted staff turnover. Case studies from various industries (e.g. production, retail, care) round off this book. For:• professionals in leadership positions• HR managers• personnel and organizational developers• business consultants, coaches, and supervisors• personnel psychologists• students and teachers of industrial, business andorganizational psychology as well as businessadministration
Employees who feel highly connected to their company and who identify with their organization are usually more committed to their employer’s interests and goals. They are more willing to accept change and new developments and remain loyal to the organization. This makes employee retention a key success factor that should not be left to chance but requires special attention and active design. This book shows psychological dimensions and mechanisms of employee retention and imparts the necessary knowledge and approaches to action in order to maintain or promote them. The reader receives a condensed overview of the relevant concepts and the relevant empirical findings on conditions and consequences of commitment and identification. Particular attention is paid to attachment and identification in connection with mergers, in the context of temporary work and in different cultures. The author gives concrete advice and recommendations for active retention management and finally shows perspectives for future research. For:• managers, HR managers, personnel and organizationaldevelopers• personnel and business consultants• personnel psychologists, students, researchers andteachers from the fields of industrial, business andorganizational psychology, business psychology,social and economic sciences and educational sciences
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The Asia-Pacific area is notable as one of the fastest growing tourism regions and not surprisingly, tourism in this region has become the major driver of global tourism in general. Nonetheless, tourism industries in Asia Pacific has been challenged in recent years by a number of major crises and disasters including terrorism, outbreaks (e.g. SARS and Bird Flu), natural disasters (e.g. tsunamis, bushfires, flooding), and political crisis (e.g. protests and political instability).The aim of this book is to contribute to the understanding of crisis and disaster management generally, but with a specific focus on the Asia Pacific. With chapters contributed by international scholars and practitioners, this book discusses both the theoretical and practical approaches toward successful crisis and disaster management.
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Introducing and integrating new employees successfully, also known as “onboarding”, is of central importance for every company and a core task of Human Resource management / personnel work. Successful onboarding not only avoids mistakes, accidents, and stress, but also initiates learning processes, the development of commitment and promotes team spirit among employees. This book makes it clear that onboarding starts with recruitment and that different priorities have to be set depending on the target group. Key measures that can contribute to the successful integration of new employees are described: realistic job previews, the use of informal recruitment methods, integration by supervisors and colleagues, training and orientation programs, sponsorship and mentoring systems, coaching and supervision, trainee programs, team development, the use of social media and financial incentives. Basic principles, mechanisms of action, evaluation results and case studies are presented. For:• managers, personnel managers• personnel and organizational developers• trainers, consultants, supervisors• personnel psychologists, students and lecturers ofindustrial, business and organizational psychologyas well as business administration
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Veterinarians are increasingly aware of the need to recognise they are working in a business enterprise. From operating as small practices twenty years ago, veterinary businesses are now run along sophisticated models and operate out of multi-million pound hospitals. Drawing together the latest information on practice management, this textbook provides practical and straightforward coverage of major elements, including client relationships and staff management, business and financial procedures, computer systems and project management. This book covers practice management topics as taught in veterinary schools worldwide, providing students with a textbook resource in this increasingly important subject. It is also a valuable source of information for newly qualified veterinarians, veterinarians interested in practice management and veterinary practice managers.
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This book is a timely re-assessment of the increasing connections between management of diversity and religious tourism and secular spaces on a global stage. Including a range of contemporary case studies, it is a valuable resource for researchers and practitioners in tourism management, pilgrimage and religious tourism.
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The management and control of pests in the urban environment in the 21st Century faces many challenges. Pest populations adapt to changing conditions brought about by environmental changes caused by global warming, human population growth, and increased pollution. Urban pests are able to expand their ranges, densities, and habitats, sometimes causing large-scale damage and disease. This book provides collective insights from academic and industry experts on perspectives concerning urban pest management and regulatory innovations arising from the rapid onset of recent environmental challenges. Chapter topics address pest biology, advances in urban pest management practices, emerging urban pest control developments, new technologies, and regulations. The book describes new methods of pest control, their impacts on human health and the environment, and strategies for integrated management limiting the use of chemicals. It provides a practical resource for researchers and policy makers in pest management, urban health, medical entomology and environmental science. · An up-to-date and comprehensive resource on environmental urban pest management · Designed to appeal to pest control operators, public health professionals, and a range of field workers, as well as researching academics and graduate students · Brings both academic and industry experts together in one volume
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This book introduces the reader to sustainable events management theory, based on academic research and illustrated with empirical case studies. The book provides a comprehensive view of the concepts of sustainable management and how it relates to the many sectors within the events industry. It emphasizes the fundamental importance of local communities, businesses and stakeholders to events organisation in regional, national and international locations. It brings into focus the international governing bodies, and national government strategic objectives as the corner stone for sustainable development in the events sector. The relationship between these strategic objectives and on-the-ground operational responsibilities are presented using research by contributing authors and accredited organisations to add scope and depth. Best-practice case studies are used throughout the book to highlight and explain particular sustainable management issues. The scope of the book is international and designed to educate undergraduate and postgraduate students and to support practitioners in their operational and administrative duties within their industry sectors.
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Phytosanitary risk management is essential to the global economy as well as the world's ability to feed itself. This book is about understanding the fundamentals of phytosanitary risk management for trade and non-trade issues, and how to manage those risks in an effective and efficient manner that is consistent with the international regulatory framework. Its purpose is to provide the international phytosanitary community and its principal stakeholders with a strong foundation in risk management concepts and a thorough guide to best practices. Starting with the conceptual background necessary for understanding risk management, this book then covers a risk management model with a detailed description of the structure and processes necessary for best practice risk management in the global economy. This is followed by an in-depth look at the continuum of phytosanitary measures with a laser-like focus on key risk management issues, and the book concludes with a final section devoted to an examination of the most compelling risk management issues of the day. This book is: - A comprehensive exposition of phytosanitary risk management. - Valuable both to the experienced risk manager and to those getting started in the field. - Written by a team of experts with extensive professional phytosanitary work experience and knowledge of plant health. Written for professionals, practitioners and policy makers who work in the international trade of plants and plant products and allied fields, this book provides the global phytosanitary community and its principal stakeholders with a practical guide to best risk management practices.
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This book presents a global overview of the background to, and the current state of, crop protection and pest management in cotton crops. Cotton is one of the most economically important crops in the world and has been grown for centuries but maintaining high yields of good quality requires sophisticated approaches to pest management. The introduction and use of pesticides over the decades significantly increased cotton yields but lead to many adverse environmental impacts. Over time, new and alternative insecticides were developed but overuse has enabled pests to develop significant resistance. The development of genetically modified cotton varieties with toxins derived from Bacillus thuringiensis enabled much improved control of lepidopteran larvae, including bollworms, but as the toxins had no effect on sucking pests, farmers had no choice but to continue using insecticides. Also, some of the new cotton varieties developed in recent times have not adapted to different climatic conditions and the quality of cotton fibre declined as a result. This book shows the need for more research to select cotton varieties with high quality fibres suitable for different cotton growing areas and to develop integrated pest management strategies to minimise the use of pesticides. It also demonstrates the need for an inter-disciplinary approach bringing together plant breeders, entomologists, plant pathologists, agronomists and agricultural engineers to achieve high yields of high quality cotton. In the future, farmers will need to adopt new technology to determine when and how pesticides are used in conjunction with cultural and biological control strategies. · Emphasises the importance of research on growing cotton in a world experiencing climate change · Demonstrates how crucial crop protection is in achieving high yields of high quality cotton · Shows how new technology will bring major changes in how cotton is grown in the future
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This book is concerned with protein metabolism at the physiological, not the molecular level and particularly with studies on human beings. Protein turnover is a vital function, no less important than oxygen turnover, because of this over the last 20 years there has been an increase in the research on protein turnover in man, with parallel work on farm animals. Methods that have been used for measuring whole body protein turnover in man, the underlying problems and assumptions and the problems that have been encountered are discussed in this comprehensive book.
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During the last decade, there has been a shift in the governance and management of fisheries to a broader approach that recognizes the participation of fishers, local stewardship, and shared decision-making. Through this process, fishers are empowered to become active members of the management team, balancing rights and responsibilities, and working in partnership with government. This approach is called co-management. This handbook describes the process of community-based co-management from its beginning, through implementation, to turnover to the community. It provides ideas, methods, techniques, activities, checklists, examples, questions and indicators for the planning and implementing of a process of community-based co-management. It focuses on small-scale fisheries (freshwater, floodplain, estuarine, or marine) in developing countries, but is also relevant to small-scale fisheries in developed countries and to the management of other coastal resources (such as coral reefs, mangroves, sea grass, and wetlands). This handbook will be of significant interest to resource managers, practitioners, academics and students of small-scale fisheries.
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Since 1945 British governments have played an active role in managing the economy in the interests of securing high employment, economic growth and low inflation with their approach evolving in response to changing economic circumstances, intellectual shifts and past policy failures. This book provides an overview of economic management, particularly financial management, and addresses how it has changed and why it has not always been successful. It examines the actual policies that were introduced, the problems that various governments faced in implementing them and how the approach to policy-making changed. It also examines the main phases of economic policy-making and the conduct of policy-making, as there is a widespread consensus that until recently short-run economic management could have been more successful than it was. Clearly and authoritatively written, it will be of particular benefit to students of economics, politics and contemporary history, although it will appeal to anyone with an interest in economic affairs. ;
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The assessment of nursing and care needs and the organisation and quality assurance of nursing care are key tasks performed by nursing staff. This also includes administering medication, something which requires sound organisation, control, implementation and documentation. Nurses observe whether medication is taken consistently, has the desired effect, and whether undesirable side effects occur. The drug product as a „special commodity“ – whether in inpatient long-term care, in outpatient care, or in hospital – requires special knowledge concerning - correct storage, - the pharmacological effect, and - appropriate application. This book is geared towards the diseases and symptoms of people requiring nursing or care. All the important facts concerning the use of medicines are presented here in an understandable manner, focusing on the essentials. Numerous illustrations and practical tips provide the link to everyday nursing care. It is the ideal textbook and reference work for nursing and care assistants as well as nursing professionals.
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This book provides a series of exercises of various types covering matters of hydrology and watershed management. The exercises include true/false questions, multiple choice questions, and numeric, graphical, and analytical exercises. The questions draw on the basic disciplines of hydrology and physics, with some stress placed on correct or appropriate units. The questions reflect the authors' many years of teaching watershed management at undergraduate and graduate levels. Questions cover: 1. Terminology and measurement of flow (and units) 2. Quantifying stream networks 3. Concepts of water balance and evapotranspiration 4. Slope recharge, groundwater hydrology, and water-table/phreatic aquifers 5. Single and paired watershed experiments 6. Impacts of fires on watersheds 7. Concepts and measurements of water quality 8. Flooding forests 9. Valuation of water 10. Protection of forest stream by buffers 11. Urban watershed concepts The book is self-contained, and designed to be used at any time in any place, either for revision or as source material for teaching. The work is graded so that easier questions are presented early, followed by harder questions. Answers are concise but contain enough information to help students study and revise on a topic-by-topic basis. The book concludes with suggestions for student exercises and projects and is an invaluable resource for both students and instructors.
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The Formosan subterranean termite, Coptotermes formosanus, is the most destructive and invasive termite species globally. It is also the only termite species listed in the world's 100 worst invasive alien species of the Global Invasive Species Database. Annually, its infestation costs more than $4 billion in control and damage repairs in the USA alone. This book is the first comprehensive resource drawing on all the literature on C. formosanus since Tokuichi Shiraki first described the species in 1909. The book covers the worldwide distribution of this species, its biogeography, and how it has dispersed from its native range in southern China and Taiwan to different parts of the world. It describes its present taxonomic status and discusses the species' biology, ecology, foraging behavior, physiology, chemical ecology and its association with symbionts. From a practical standpoint, the authors address all of the various management options for this species, such as baits, soil termiticides, wood preservatives, inspection and detection technologies, and Integrated Pest Management (IPM) approaches. Lastly, there are chapters dedicated to another important destructive species, Coptotermes gestroi (the Asian subterranean termite), and the recently discovered C. formosanus/C. gestroi hybrids. This important book is an essential and valuable reference for researchers, graduate students, pest management professionals, chemical manufacturer personnel, building and property managers, and others. It provides readers with a comprehensive understanding of the biology and management of the Formosan subterranean termite and the Asian subterranean termite.
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Operations Management in the Travel Industry provides a broad, in-depth coverage of the knowledge and skills necessary for effective and successful management, including finance, marketing, individual and corporate social responsibility, meeting customer expectations and managing, motivating and retaining employees. Using both theory and real world case studies, it describes the commercial realities of the sector in relation to decision making and business outcomes, with practical consideration given to balancing the needs of a commercial business to drive forward innovation and increase profitability for investors. This book is the prescribed text for the Foundation Degree in Travel Operations Management, and will also be useful to industry practitioners and students in a range of related courses at all levels.
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While growing up, girls are more likely than boys to receive contradictory expectations from different aspects of their lives: parents, teachers, peers, society, and themselves. They could be rebellious but at the same time remain "good girls". They could express anger against bullies at school while simultaneously meeting teachers' expectations of nonaggressive behavior. They could be powerful and competitive at the same time that they worry about being considered "unfeminine". Girls struggle with these conflicting messages in their everyday lives, trying to please all these other people and losing track of themselves. Writer Le Fan, who has experienced the same contradictions as growing up, hopes that girls could love themselves, put themselves first a little more. So here comes the Picture Books about Emotion Management for Girls. The series contains five stories of five courageous little girls who were experiencing confusion in their lives. Little Le Fan in I am not Just a Good Girl tried to find the balance between two sides of herself—a cool girl and a good girl. Xiaoxiao in I love myself learned to be more confident and accepted her new look after her baby teeth fell out. Jiang in I'm so Jealous learned to deal with jealousy towards her best friend. A timid girl Xiao in I can Say No strived to express herself and stop the little boy's bullies. Feng in I Really Want to Win embraced her inner "tomboy" with daddy's encouragement. All the five little girls, though struggling, broke out of cultural and societal stereotypes swirling around them and became their true selves.
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There is a pervading idea, both in the east and west, that "big boys don't cry". To reach some cultural ideal of a "real man", boys are too often pushed to be tough and stoic and suppress their emotions. The Picture Books about Emotion Management for Boys challenges this old tradition. Of course boys cry, and we should let them cry! The series contains five books. I Want to Cry encourages boys to express their vulnerable feelings in appropriate ways. I Don't Want to Hit Back encourages boys to follow their hearts and stick up for themselves in the way they like. I am a Coward talks about self-acceptance. I Don't Want to be a Big Brother is for boys experiencing issues with new siblings. I Didn't Hear You talks about protecting boys' own little worlds. All five stories came from author Le Fan's real experiences of raising two sons as a mother. While the books are certainly children's books, they could even be viewed as parent handbooks of sorts. The author has written their parents and other adults in little boys' eyes, and calls for parents and society to raise boys differently and understandingly so they can grow in positive, healthy ways.
