Les Genies du chocolat, refered to as "the bible" is the most comprehensive work on the highest quality chocolate in the world today. Crafted with great sensitivity with meticulous editing, this pioneering masterpiece unravels an undiscovered territory of French gastronomy.
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Choc Lit is an award-winning publisher of women's fiction - romance, historical and crime fiction. We hold world rights for all our titles.
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Winter tourism has seen increased levels of investment in recent times as new ski destinations develop and traditional skiing destinations merge to reduce economic risks by means of spatial distribution. Increasingly environmental issues in many established ski resorts, including certifications and adaptions of the management regime, and new mobility concepts to reduce CO2 emissions caused by the travel behavior of the winter tourists, are growing areas of consideration. This includes the importance of scenic beauty, nature and sustainable development as well as snow reliability and avalanche safety. Finally skiers themselves and their preferences (destination choice), need to be considered as part of demographic change and changing leisure time habits, in particular considering the Chinese market and its impact in the future. The book will explore these trends and discuss the different approaches and adaption strategies that are employed in the European Alpine region, North America, and Eastern Europe.
This book focuses in on the dominant role of SMEs (small and medium-sized enterprises) in the tourism and hospitality industry. It explores their impact on consumer perceptions of a destination, drawing on examples of small hotels, guesthouses, cafes and restaurants. It also highlights the challenges faced by SMEs to promote destination business growth - with discussion of competitiveness, quality and standards. With its entity-relationship model of a destination, this edited collection of international papers fully explores the dynamics SMEs. Case studies from around the world also puts SMEs research into a global context.
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Destination branding and marketing form the backbone of tourism industry growth, but it is increasingly important that the strategies employed consider and promote sustainable solutions. This book provides a comprehensive set of tools and techniques for branding and marketing for sustainable tourism development. It blends tourism and marketing strategies with practical, innovative information technology solutions and a psychological perspective, providing illustrative case studies and examples to aid understanding. Addressing opportunities and challenges across the field, it also reviews how different types of tourism such as community based, accessible, film, agricultural and cultural-heritage tourism entail unique issues for development. Competition between destinations has led to a real need for different strategies in order to differentiate the tourism product. This book: - Uniquely covers both marketing and branding of a destination from a sustainability perspective; - Considers the role of emotions and experiences when advertising a destination; - Brings together a set of global authors to provide a varied and universally applicable approach to the subject. A thought-provoking read for anyone interested in questions of sustainability in destinations, this book provides an invaluable resource for researchers of tourism, marketing and international development studies as well as destination managers.
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Most tourism activities take place at a destination, and destination serves as a fundamental unit of analysis in any modelling of the tourism system. However, destination marketing and management is a complex subject that requires a comprehensive, holistic and systematic approach. From the demand side, travellers have a choice of available destinations; from the supply side, destination marketing organizations are competing for attention from a highly competitive marketplace. Taking an integrated and comprehensive approach, this book focuses on both the macro and micro aspects of destination marketing and management. Some key areas covered include the consumer decision making process, product development and distribution and the use of emerging technologies in destination marketing.
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This book explores the relationship between technology and social transformation in tourism, hospitality and gastronomy. It presents research and case studies, elaborating on benchmark practices adopted by tourism and hospitality professionals. In recent years, technology has transformed the tourism and hospitality industry; the chapters in this book cover areas such as guest experience and service quality, as well as operational areas such as housekeeping and waste management. Further social transformation in tourism is a result of drivers such as a growing interest in gastronomy and the use of social media; this is covered in the first part of the book. The second part outlines how communities may learn from these events. With contributions from academics, entrepreneurs, destination managers and government officials from the South Asia region, this book offers a real insight in to these areas of growing interest and provide a useful resource for those researching and studying within the areas of tourism development and hospitality.
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An emerging area of study within technology and tourism focuses on the development of technologies which enable Internet users to quickly and effectively find relevant information about selected topics including travel destination, transportation, etc. This area of tourism research and development is generally referred to as destination marketing systems (DMSs) and brings together both applied and academic interests ranging from marketing and management to psychology, mathematics and computer sciences. This book provides a comprehensive synthesis of the current status of research, representing the contributions of some of the leading researchers in destination marketing systems.
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As a result of the ongoing growth in the tourism industry, many destinations around the world are undergoing transformations. New destinations are being 'discovered' in regions previously ignored, as people search for regions that are yet unspoiled by the ravages of mass tourism. At the same time, traditional destinations are experiencing rapid environmental, socio-cultural and economic modifications. These changes have the most effect on the destination community - the location where tourists spend their time and money, and influence development or degradation of the local environment.Tourism in Destination Communities describes both the positive and negative effects of tourism on the destination community. The chapters are divided into three sections which address the relationship between tourism and the destination community, the various impacts of tourism on the destination community and the challenges and opportunities for destination communities. Each chapter contains brief case studies and empirical examples.
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Destinations are a central feature of tourism and the focus of much tourism research. Destinations have been studied from diverse perspectives using multiple concepts and a range of approaches. As a result, destination research today has become increasingly fragmented as studies have become more specialized. There is a need for a more integrated approach, one which systematically draws together these different research threads to provide a comprehensive and coherent picture and a fuller understanding of destinations, their structure and how they function. This book provides such a synthesis by critically reviewing a wide range of international research and incorporating in one volume many different facets of destinations from studies which have appeared in related but often divergent literatures. Conceptual and methodological issues are illustrated with empirical examples from Europe, North and South America, Asia and Oceania. This material is drawn together around two major structural themes: spatial and organizational structure. Spatial structure concerns the physical location, distribution, configuration and inter-connectedness of products, services and actors and the factors which underlie the resultant patterns of these. Organizational structure focuses on the diverse configurations and the ways in which multiple actors, collectively and individually, come together, interact and behave to produce the experiences sought by tourists. The originality and contribution of this work lies in the systematic examination and combination of these two themes across destinations from the national to the local scale. This integrated approach provides fresh insights, produces a comprehensive understanding of destinations and identifes avenues for future research.
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Managing and co-ordinating tourism in a destination requires the organisation and co-operation of a large number of sectors, businesses, local authorities and individuals. Since tourism is an important driver in many economies destination governance in tourist destinations needs to be done well, to achieve economic aims and maintain sufficient infrastructure. This book provides a guide to the theoretical and methodological understanding of how to implement best practice governance procedures, with case studies illustrating good performance.
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Literary tourism is a nascent field in tourism studies, yet tourists often travel in the footsteps of well-known authors and stories. Providing a wide-ranging cornucopia of literary tourism topics, this book fully explores the interconnections between the written word and travel. It includes tourism stories using guidebooks, films, television and electronic media, and recognises that stories, texts and narratives, even if they cannot be classified as traditional travel writing, can become journeys in themselves and take us on imaginary voyages. Furthermore, the book: - Provides a grounding in the theoretical perspectives on literature and the tourist experience; - Explores practical applications of literary tourism, such as destination promotion and creation, responsible tourism and learning benefits; - Uses global case studies to study literary tourism in action. Appealing to a wide audience of different disciplines, it encompasses subjects such as business literary writing, historical journeys and the poetry of Dylan Thomas. The use of these different perspectives demonstrates how heavily and widely literature influences travel, tourists and tourism, making it an important read for researchers and students of tourism, social science and literature.
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Develops a specific benchmarking methodology relevant to international tourism destinations. This book evaluates different approaches to benchmarking, and their application within tourism destinations. The book considers organization benchmarking - performance evaluation of a particular organization and its departments - and destination benchmarking, which involves all elements such as transport services, airport services, accommodation, leisure and sport, hospitality and local attitudes.
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The book is divided into several parts, such as the study of Hunan culture, historical stories, Hunan famous characters, folk customs, appreciation of scenery in Hunan, Hunan art and literature, etc., to show Hunan's history, culture and events from different perspectives. The book is supported with theories, historical materials, and also is of interest. It is of positive significance to the advancement of the research and development of Hunan culture.
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Dian Er is a swan that grew up in a flock of geese. He has a happy family, and a mother that loves him very much. When spring comes, he hears the call of the sky, and Dian Er can't stop himself from beating his wings and soaring off into the sky. But will he be able to leave his loving mother as well as his brothers and sisters behind? The book is a moving description of the conflict between natural instinct and emotions.
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Are you or a loved one suffering from anxiety and panic and you are wondering what you can do? To whom you can turn? What the options for treatment are? And how relatives can help? This self-help book gives affected people and their relatives: • clear and comprehensive information based on up-to-date research findings • concrete self-help strategies and exercises with worksheets • descriptions of recognized treatment methods • instructions on coping with stress and using relaxation techniques • detailed answers to frequently asked questions • a helpful list of useful contacts and websites • an idea of how mindfulness can be incorporated. The authors have first-hand knowledge of these problems from their extensive experience of counseling and treating people with anxiety disorders and their relatives. This book summarizes their knowledge in clear and comprehensible form. It is ideal both for self-help and to complement ongoing treatment. Target Group: affected people and their relatives and friends; psychologists, therapists, doctors, counseling centers.
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The continuing emergence and evolution of tick-borne diseases has significant implications for animal and human health, and the profitability of food animal production. These problems are enhanced by the spread of ticks to new regions, and many tick-borne diseases having zoonotic capability. This book is an expansion of the EFSA report on the subject, and details the significance of tick-borne diseases, identification of tick species, emerging tick-borne infections, factors influencing the spread and distribution of ticks and surveillance and control measures.
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This book provides a series of exercises of various types covering matters of hydrology and watershed management. The exercises include true/false questions, multiple choice questions, and numeric, graphical, and analytical exercises. The questions draw on the basic disciplines of hydrology and physics, with some stress placed on correct or appropriate units. The questions reflect the authors' many years of teaching watershed management at undergraduate and graduate levels. Questions cover: 1. Terminology and measurement of flow (and units) 2. Quantifying stream networks 3. Concepts of water balance and evapotranspiration 4. Slope recharge, groundwater hydrology, and water-table/phreatic aquifers 5. Single and paired watershed experiments 6. Impacts of fires on watersheds 7. Concepts and measurements of water quality 8. Flooding forests 9. Valuation of water 10. Protection of forest stream by buffers 11. Urban watershed concepts The book is self-contained, and designed to be used at any time in any place, either for revision or as source material for teaching. The work is graded so that easier questions are presented early, followed by harder questions. Answers are concise but contain enough information to help students study and revise on a topic-by-topic basis. The book concludes with suggestions for student exercises and projects and is an invaluable resource for both students and instructors.
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Destination competitiveness and sustainability are important issues for many stakeholders within the tourism industry. In recent years, destinations have faced some challenges with respect to maintaining sustainability; they must be cleaner, greener and safer in order to safeguard the life quality of holidaymakers and local residents. Providing an invaluable review of the latests research on the topic, global case studies provide a perspective of the worldwide challenges and solutions arising in the management of tourism destinations. The analysis presents an interdisciplinary approach, including contributions of economists, geographers, managers and marketing professionals.
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Since the mid-2000s, the harsh reality of call centre employment for a generation of young workers in Portugal has been impossible to ignore. With its endless rows of small cubicles, where human agents endure repetitive telephone conversations with abusive clients under invasive modes of technological surveillance, discipline and control, call centre work remains a striking symbol of labour precarity, a condition particularly associated with the neoliberal generational disenchantment that 'each generation does better than its predecessor'. This book describes the emergence of a regime of disciplined agency in the Portuguese call centre sector. Examining the ascendancy of call centres as icons of precarity in contemporary Portugal, this book argues that call centre labour constitutes a new form of commodification of the labouring subject. De Matos argues that call centres represent an advanced system of non-manual labour power exploitation, due to the underestimation of human creativity that lies at the centre of the regimented structures of call centre labour. Call centres can only guarantee profit maintenance, de Matos argues, through the commodification of the human agency arising from the operators' moral, relational and social embedded agentive linguistic interventions of creative improvisation, decision-making, problem-solving and ethical evaluation.
