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      • Trusted Partner
        Humanities & Social Sciences
        May 2021

        Disciplined agency

        Neoliberal precarity, generational dispossession and call centre labour in Portugal

        by Patrícia Alves de Matos

        Since the mid-2000s, the harsh reality of call centre employment for a generation of young workers in Portugal has been impossible to ignore. With its endless rows of small cubicles, where human agents endure repetitive telephone conversations with abusive clients under invasive modes of technological surveillance, discipline and control, call centre work remains a striking symbol of labour precarity, a condition particularly associated with the neoliberal generational disenchantment that 'each generation does better than its predecessor'. This book describes the emergence of a regime of disciplined agency in the Portuguese call centre sector. Examining the ascendancy of call centres as icons of precarity in contemporary Portugal, this book argues that call centre labour constitutes a new form of commodification of the labouring subject. De Matos argues that call centres represent an advanced system of non-manual labour power exploitation, due to the underestimation of human creativity that lies at the centre of the regimented structures of call centre labour. Call centres can only guarantee profit maintenance, de Matos argues, through the commodification of the human agency arising from the operators' moral, relational and social embedded agentive linguistic interventions of creative improvisation, decision-making, problem-solving and ethical evaluation.

      • Trusted Partner
        Humanities & Social Sciences
        July 2021

        Post-everything

        An intellectual history of post-concepts

        by Herman Paul, Adriaan van Veldhuizen

        Postmodern, postcolonial and post-truth are broadly used terms. But where do they come from? When and why did the habit of interpreting the world in post-terms emerge? And who exactly were the 'post boys' responsible for this? Post-everything examines why post-Christian, post-industrial and post-bourgeois were terms that resonated, not only among academics, but also in the popular press. It delves into the historical roots of postmodern and poststructuralist, while also subjecting more recent post-constructions (posthumanist, postfeminist) to critical scrutiny. This study is the first to offer a comprehensive history of post-concepts. In tracing how these concepts found their way into a broad range of genres and disciplines, Post-everything contributes to a rapprochement between the history of the humanities and the history of the social sciences.

      • Trusted Partner
        Humanities & Social Sciences
        February 2018

        How to save politics in a post-truth era

        by Ilan Zvi Baron

      • Trusted Partner
        The Arts
        July 2023

        You’re nicked

        Investigating British television police series

        by Ben Lamb

        You're nicked is the first comprehensive study of television police series in the UK. It reveals how British television's most popular genre has developed stylistically, politically and philosophically from 1955 to the present. Each chapter focuses on a particular decade, investigating how the most-watched series represent the inner workings of the police station, the civilian life of criminals and the private lives of police officers. This new approach unearths the complex ideology underpinning each series and discerns the key insights the genre can provide into the breakdown of the post-war settlement. Offering insightful readings of police series from Dixon of Dock Green to Happy Valley via The Sweeney, The Bill and Cracker, the book is a must-read for crime-drama enthusiasts worldwide. This new paperback edition features an extensive epilogue on Line of Duty and other Jed Mercurio creations.

      • Trusted Partner
        Business, Economics & Law
        December 2017

        Tour Operators and Operations

        Development, Management and Responsibility

        by Jacqueline Holland, David Leslie

        With a focus on the creation and distribution of packaged holidays, this text covers the fundamentals of business and the relationship between tour operators and destinations. With particular reference to the sustainability of both parties, it reviews the impacts and influences of tour operations and practices on destinations within the overriding context of tour operator responsibility. It addresses the entirety of this key component of the tourism sector, and reflects the shift in recent years from traditional 'sun, sea and sand' holiday to more bespoke packages. Taking into account tour operators as a growing factor among the major emergent economies of the world, this book is: - The first textbook to provide such in-depth content of tour operators and operations. - Written by authors with industry, research and teaching experience. - A wealth of information regarding popular eco, nature and adventure trips, as well as myriad niche and special interest products. Full of international and highly topical case studies, exercises and discussion questions, Tour Operators and Operations: Development, Management and Responsibility is a fundamental text for students of tourism.

      • Trusted Partner
        July 2016

        The Last Love

        by Can Xue

        This novel by Can Xue presents a whole range of characters with strong personality, such as Joe, Maria, Vincent, Lisa, Reagan and Ida. They are full of vitality and are accordingly unsatisfied with their present status. They actively explore unknown field of life and firmly embark on the journey of spiritual exploration. The novel focuses the complicated and intertwining relationship between husbands, wives and lovers to uncover the hidden inner desire of each character. Boiling wild nature and advanced civilization collide with each other before they finally become one unity. For the readers, entering the world of these characters is like entering their own inner world.

      • Trusted Partner
        Humanities & Social Sciences
        May 2024

        Off white

        Central and Eastern Europe and the global history of race

        by Catherine Baker, Bogdan C. Iacob, Anikó Imre, James Mark

        This volume foregrounds racial difference as a key to an alternative history of the Central and Eastern European region, which revolves around the role of whiteness as the unacknowledged foundation of semi-peripheral nation-states and national identities, and of the region's current status as a global stronghold of unapologetic white, Christian nationalisms. Contributions address the pivotal role of whiteness in international diplomacy, geographical exploration, media cultures, music, intellectual discourses, academic theories, everyday language and banal nationalism's many avenues of expressions. The book offers new paradigms for understanding the relationships among racial capitalism, populism, economic peripherality and race.

      • Trusted Partner
        2022

        Tabu Subjects

        Caught between the duty of confidentiality and the duty to speak

        by Almut Roth

        Why is a subject regarded as off-limits and how does one handle it? What is better kept to yourself and what is essential that you say to the person affected? Countless people are ashamed of their diseases and do not dare to talk about them in public. But how can you find out what is meant, even though it is not openly stated? This calls for sensitivity and professional expertise! Only if someone has sufficient background knowledge about a disease and its possible treatments can emerging worries and anxieties be confronted, preconceptions dispelled and existing myths refuted. This book sheds clear and concise light on 50 supposedly taboo subjects, as well as providing appropriate phrases for difficult consultations in the pharmacy!

      • Trusted Partner
        Literature & Literary Studies
        May 2023

        Pasts at play

        Childhood encounters with history in British culture, 1750–1914

        by Rachel Bryant Davies, Barbara Gribling

        This collection brings together scholars from disciplines including Children's Literature, Classics, and History to develop fresh approaches to children's culture and the uses of the past. It charts the significance of historical episodes and characters during the long nineteenth-century (1750-1914), a critical period in children's culture. Boys and girls across social classes often experienced different pasts simultaneously, for purposes of amusement and instruction. The book highlights an active and shifting market in history for children, and reveals how children were actively involved in consuming and repackaging the past: from playing with historically themed toys and games to performing in plays and pageants. Each chapter reconstructs encounters across different media, uncovering the cultural work done by particular pasts and exposing the key role of playfulness in the British historical imagination.

      • Trusted Partner
      • Trusted Partner
        Humanities & Social Sciences
        March 2017

        Air power and colonial control

        by David Omissi

        Air policing was used in many colonial possessions, but its most effective incidence occurred in the crescent of territory from north-eastern Africa, through South-West Arabia, to North West Frontier of India. This book talks about air policing and its role in offering a cheaper means of 'pacification' in the inter-war years. It illuminates the potentialities and limitations of the new aerial technology, and makes important contributions to the history of colonial resistance and its suppression. Air policing was employed in the campaign against Mohammed bin Abdulla Hassan and his Dervish following in Somaliland in early 1920. The book discusses the relationships between air control and the survival of Royal Air Force in Iraq and between air power and indirect imperialism in the Hashemite kingdoms. It discusses Hugh Trenchard's plans to substitute air for naval or coastal forces, and assesses the extent to which barriers of climate and geography continued to limit the exercise of air power. Indigenous responses include being terrified at the mere sight of aircraft to the successful adaptation to air power, which was hardly foreseen by either the opponents or the supporters of air policing. The book examines the ethical debates which were a continuous undercurrent to the stream of argument about repressive air power methods from a political and operational perspective. It compares air policing as practised by other European powers by highlighting the Rif war in Morocco, the Druze revolt in Syria, and Italy's war of reconquest in Libya.

      • Trusted Partner
        Business, Economics & Law
        August 2010

        Markets, rules and institutions of exchange

        None

        by Stan Metcalfe, Mark Harvey, Mark Harvey

        This book is about how to understand the huge variety of markets and market organisation in contemporary economies through a dialogue between a group of UK and French scholars. It presents a critique and development of institutional views of markets, and 'puts markets in their place' in a wider political and social context. In the wake of the 2008 financial crisis in markets, the book makes a topical and significant contribution on the importance of the rules and regulations that constitute markets, and their broader political and legal frameworks. Moreover, the disruption of markets brings to the fore their interconnection with the broader economy, with production, distribution and consumption in a way often ignored at the height of market bubbles. Both theoretical and empirical, a wide range of markets are considered, capital markets for new technology and venture capital, for food, domestic services and scientific knowledge. The authors address how markets emerge and disappear, or indeed why they fail to appear, as well has how they become stable and institutionalised. ;

      • Trusted Partner
      • Trusted Partner
      • Trusted Partner
        March 2021

        Collector's Edition of Can Xue's Works: Huangni Street

        by Can Xue

        "Huang Ni Street" is Can Xue's debut novel. The work describes people on a street and many things on Huangni Street. Huangni Street is always dirty, even the rain is gray. Can Xue made a detailed description of this street, but this description is different from the description of ordinary writers, with a big jump in thinking and no consistent storyline. There are simple characters and simple stories. Can Xue's first novel constructed Can Xue's very significant writing characteristics later, and these rich images give readers a very special reading experience. Can Xue breaks the usual thinking and framework of traditional novels, and has the typical characteristics of Can Xue from the beginning.

      • Trusted Partner
        July 2021

        International Division of the Young Communist Party 1·Iron Fists

        by Zhou Fei,Song Chunhua

        International Division of the Young Communist Party is a long novel about young people's growth created against the historical background of the establishment and development of the Young Communist International Division of the Chinese Workers and Peasants Red Army during the Second Domestic Revolutionary War. The work is in four volumes, using a combination of reality and fiction, with the growth of fictional teenage heroes such as Yin Jie as the main line, interspersed with Chen Guang, Xiao Hua and other typical characters of the International Division of the Young Communist Party, to tell the glorious revolutionary history of this period. These teenage heroes were enthusiastic, resourceful, brave, decisive and righteous, and made outstanding contributions to the cause of national and ethnic liberation.

      • Trusted Partner
      • Trusted Partner
        July 2021

        International Division of the Young Communist Party 3·Turning Iron to Steel

        by Zhou Fei,Song Chunhua

        International Division of the Young Communist Party is a long novel about young people's growth created against the historical background of the establishment and development of the Young Communist International Division of the Chinese Workers and Peasants Red Army during the Second Domestic Revolutionary War. The work is in four volumes, using a combination of reality and fiction, with the growth of fictional teenage heroes such as Yin Jie as the main line, interspersed with Chen Guang, Xiao Hua and other typical characters of the International Division of the Young Communist Party, to tell the glorious revolutionary history of this period. These teenage heroes were enthusiastic, resourceful, brave, decisive and righteous, and made outstanding contributions to the cause of national and ethnic liberation.

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