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      • Trusted Partner
        October 2016

        Die große Aufstiegslüge

        Wie unsere Kinder um ihre Zukunft betrogen werden

        by Yilmaz, Suat

      • Trusted Partner
      • Trusted Partner
        Business, Economics & Law
        October 2017

        Service Failures and Recovery in Tourism and Hospitality

        A Practical Manual

        by Erdogan Koc, Aybeniz Akdeniz Ar, Umut Avci, Gulnil Aydin, Melissa A. Baker, Kemal Birdir, Huey Chern Boo, Hakan Boz, Ugur Caliskan, Celil Cakici, Ali Dalgic, Christina K. Dimitriou, Mariangela Franch, Ozan Guler, Jong-Hyeong, Anna Irimiás, Petranka Kelly, Kawon Kim, Erdogan Koc, Jennifer Lawlor, Minwoo Lee, Poh Theng (Beatrice) Loo, Gábor Michalkó, Michael Mulvey, Isil Arikan Saltik, Dallen J Timothy, Derya Toksöz

        Tourism and hospitality services are highly prone to service-failure due to a high level of customer-employee contact and the inseparable, intangible, heterogeneous and perishable nature of these services. Service Failures and Recovery in Tourism and Hospitality, with its extensive coverage of the literature, presents an invaluable source of information for academics, students, researchers and practitioners. In addition to its extensive coverage of the literature in terms of recent research published in top tier journals, chapters in the book contain student aids, real-life examples, case studies, links to websites and activities alongside discussion questions and presentation slides for in-class use by teaching staff. This book is enhanced with supplementary resources. The customizable lecture slides can be found at: www.cabi.org/openresources/90677

      • Trusted Partner
        Botany & plant sciences
        March 2013

        Phytophthora

        A Global Perspective

        by Olaf Ribeiro, Marco Thines, Frank Martin, Greg Forbes, David Cooke, Dennis Halterman, Paul Bosland, Mary Hausbeck, Yilmaz Balci, Thomas Jung, Tibor Érsek, Andre Drenth, Janice Uchida, Yuanchao Wang, Sylvia Patricia Fernández Pavía, Randy C Ploetz, Rodrigo Ahumada, Jan Nagel, Anne Dorrance, Adrienne R Hardham, Sabine Werres, Susan C Miyasaka, Soum Sanago. Edited by Kurt Lamour.

        Members of the genus Phytophthora cause serious damage to a huge array of plants. From the nineteenth century Irish potato famine to current widespread threats to forests and ecosystems in North and South America, Europe and Australia, the genus lives up to its reputation as the plant destroyer. This book provides an overview of Phytophthora species impacting crops, forests, nurseries, greenhouses and natural areas worldwide. Chapters cover major hosts, identification, epidemiology, management, current research, future perspectives and the impacts of globalization on Phytophthora. Phytophthora: A Global Perspective is an essential resource for researchers and extension workers in plant pathology and crop protection.

      • The Arts: General Issues
        September 2017

        The Artist, The Censor, and The Nude

        A Tale of Morality and Appropriation

        by Glenn Harcourt, Pamela Joseph, Francis M. Naumann

        Thoughtful and rigorous, the book provides an excellent survey of contemporary censorship. – Publishers Weekly   This hybrid book examines the art and politics of “The Nude” in various cultural contexts, featuring books of canonical western art censored in Iran. Featuring American artist Pamela Joseph’s feminist appropriation of these images as well as Iranian and other Middle Eastern contemporary artists Aydin Aghdashloo (Iran), Boushra Almutawakel (Yemen), Ana Lily Amirpour (Great Britain/USA), Gohar Dashti (Iran), Daryoush Gharahzad (Iran), Shadi Ghadirian (Iran), Bahman Ghobadi (Iranian Kurdistan), Tanya Habjouqa (Jordan), Katayoun Karami (Iran), Hoda Katebi (USA), Simin Keramati (Iran/Canada), Mohsen Makhmalbaf (Iran/ Great Britain), Shohreh Mehran (Iran), Houman Mortazavi (Iran), Manijeh Sehhi (Iran), and Newsha Tavakolian (Iran/USA).

      • Mats and Milad

        or: News from the Middle of Nowhere

        by Eva Rottmann

        About young love and old hate   Mathilda’s first meeting with Milad is rather shocking: She has to tear him off the rails at the last moment before a train arrives! But it turns out, that he did not want to kill himself, he just wanted to get a kick and feel he is alive.   Mats, as Mathilda calls herself, and Milad like each other almost from the first moment they’ve met. She, the outsider in her school, he who works in the garage of his dad, who originally is from Lebanon. They could be a pair. Could – if it weren't for the beautiful Alex, who didn't miss the fact that Milad looks pretty good on the one hand. And – on the other hand – for David, who has fallen in love with Mats, but also hangs out with the Nazi gang of the town.   This gang really becomes active when it turns out that the asylum seekers' home in the neighbouringcity is asbestos contaminated and the refugees have to be relocated to the sport hall of their village. More and more the citizens become concerned because of the “hordes of foreigners” who might come to town. And when the sport hall goes up in flames, everything gets out of control ...

      • Ölüme Fısıldayan Adam - Man Whispering to Death

        by Büşra Yılmaz

        "As it was her regular practice, she put burnt matchsticks under the candles and put melt wax on them. As if the burnt matchsticks were us and ends of candles were our graves... What a lovely simile matchstick graveyard was for the broken ones and losers like us... Burn when living, die by burning and continue burning after death. As if burning was defining her whole existence..." A clever cheater who was born out of the ashes of the pains in his past... A butterfly entering a beehive. An embittered girl who cannot even achieve to die since she is not living... A fish afraid of water. Two people that God brought together to find a remedy in each other. But what will happen if a butterfly with a one-day long life falls in love with tomorrow?   Together with the second book of the series ,Matchstick Graveyard, sold over 200.000 copies.

      • October 2020

        Aufbruch am Ararat

        Das neue Armenien

        by Amalia Van Gent

        The dream of a less corrupt, democratic Armenia drove hundreds of thousands onto the streets across the country in the spring of 2018. This peaceful mass movement actually succeeded in driving the corrupt government out of office. But what has become of the great promise in the meantime? Which changes are sustainable and how does the Karabach Conflict affect social developments? This book is a highly topical encounter with modern Armenia, a valuable continuation of the author's first book (Den Ararat in front of her eyes - with Christina Leumann), but also an excitingly written examination of the history of this fascinating, but largely unknown country.

      • Humanities & Social Sciences
        May 2014

        Modern Islamic Thinking and Activism

        Dynamics in the West and in the Middle East

        by Erkan Toguslu and Johan Leman (eds)

        Innovative research of ‘Islam at work’ in geographical and social contexts‘Modern Islamic Thinking and Activism’ presents a series of scholarly papers in relation to Islamic thinking, activism, and politics in both the West and the Middle East. The reader will apprehend that Islam is not the monolithic religion so often depicted in the media or (earlier) in the academic world. The Islamic world is more than a uniform civilization with a set of petrified religious prescriptions and an outdated view on political and social organization. The contributions show the dynamics of ‘Islam at work’ in different geographical and social contexts. By treating the working of Islamic thinking and of Islamic activism on a practical level, ‘Modern Islamic Thinking and Activism’ includes innovative research and fills a significant gap in existing work.Ebook available in Open Access.This publication is GPRC-labeled (Guaranteed Peer-Reviewed Content).ContributorsErkan Toğuşlu (KU Leuven), Thierry Limpens (KU Leuven), Eric Geoffroy (University of Strasbourg), Jonathan Benthall ( UCL, London) Thomas Michel (Georgetown University), Egbert Harmsen ( Leiden University), İhsan Yılmaz (Fatih University), Emilio Platti (KU Leuven), Roel Meijer (Radboud University)

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