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        Business, Economics & Law
        December 2017

        Tour Operators and Operations

        Development, Management and Responsibility

        by Jacqueline Holland, David Leslie

        With a focus on the creation and distribution of packaged holidays, this text covers the fundamentals of business and the relationship between tour operators and destinations. With particular reference to the sustainability of both parties, it reviews the impacts and influences of tour operations and practices on destinations within the overriding context of tour operator responsibility. It addresses the entirety of this key component of the tourism sector, and reflects the shift in recent years from traditional 'sun, sea and sand' holiday to more bespoke packages. Taking into account tour operators as a growing factor among the major emergent economies of the world, this book is: - The first textbook to provide such in-depth content of tour operators and operations. - Written by authors with industry, research and teaching experience. - A wealth of information regarding popular eco, nature and adventure trips, as well as myriad niche and special interest products. Full of international and highly topical case studies, exercises and discussion questions, Tour Operators and Operations: Development, Management and Responsibility is a fundamental text for students of tourism.

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        Literature & Literary Studies
        February 2023

        Difficult pasts

        by Mimi Ensley

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        The Arts
        June 2023

        Russian Orientalism in a global context

        Hybridity, encounter, and representation, 1740–1940

        by Maria Taroutina, Allison Leigh

        This volume features new research on Russia's historic relationship with Asia and the ways it was mediated and represented in the fine, decorative and performing arts and architecture from the mid-eighteenth century to the first two decades of Soviet rule. It interrogates how Russia's perception of its position on the periphery of the west and its simultaneous self-consciousness as a colonial power shaped its artistic, cultural and national identity as a heterogenous, multi-ethnic empire. It also explores the extent to which cultural practitioners participated in the discursive matrices that advanced Russia's colonial machinery on the one hand and critiqued and challenged it on the other, especially in territories that were themselves on the fault lines between the east and the west.

      • Trusted Partner
        2024

        Reading Clinical Studies Critically

        Clinical trials, reviews, guidelines

        by Dr. Iris Hinneburg

        Make or break? Advertisements repeatedly praise „plant-based“ products or promise new mobility through ointments and dietary supplements. The tools of evidence-based pharmacy help to answer the question „Does this really help?“ This practical guide offers tips and explanations on how to be confident of finding the relevant scientific literature, critically evaluate clinical studies, and interpret therapeutic results. The book provides guidance on how to classify the quality of reviews and meta-analyses and assess the reliability of guidelines in everyday healthcare practice. Practical examples help to avoid pitfalls in evaluation and to understand the statistical details. An extensive appendix with technical terms, checklists, important institutions of evidence-based medicine and further sources completes the book.

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        Literature & Literary Studies
        June 2022

        Bulletin of the John Rylands Library 98/1

        The Artist of the Future Age: William Blake, Neo-Romanticism, Counterculture and Now

        by Douglas Field

        This special issue of the Bulletin of the John Rylands Library is devoted to William Blake. It explores the British and European reception of Blake's work from the late nineteenth century to the present day, with a particular focus on the counterculture. Opening with two articles by the late Michael Horovitz, an important figure in the 'Blake Renaissance' of the 1960s, the issue goes on to investigate the ideological struggle over Blake in the early part of the twentieth century, with particular reference to W. B. Yeats. This is followed by articles on the artistic avant-garde and underground of the 1960s and on Blake's significance for science fiction authors of the 1970s. The issue closes with an article on the contemporary Belgian art collective maelstrÖm reEvolution.

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        Literature & Literary Studies
        November 2021

        Dante beyond influence

        Rethinking reception in Victorian literary culture

        by Federica Coluzzi, Anna Barton

        Dante beyond influence is the first study to conceptualise and historicise the hermeneutic turn in Dante reception history and Victorian cultural history, charting its development across intellectual realms, agents and forms of readerly and writerly engagement. Unearthing previously unseen manuscript and print evidence, the book conducts a material and book-historical inquiry into the formation and popularisation of the critical and scholarly discourse on Dante through Victorian periodicals, mass-publishing, traditional and Extramural higher education. The book demonstrates that the transformation of Dante from object of amateur interest (dantophilia) to subject of systematic interpretive endeavours (dantismo) reflected paradigmatic changes in Victorian intellectual and socio-cultural history.

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        Science & Mathematics
        October 2018

        Corporate Social Responsibility

        Win-win Propositions for Communities, Corporates and Agriculture

        by S P Wani, K V Raju, Anand K. Singh, Aviraj Datta, O.P. Chaturvedi, S.K. Dasgupta, Gajanan Sawargaonkar, Girish Chander, A.V.R. Kesava Rao, Kaushal K. Garg, Mukund D. Patil, G. Pardhasaradhi, K Srinivas, Raghavendra Sudi, Inder Dev, Kiran J. Petare, Nagaraju Budama, Rajesh Nune, Ramesh Singh, A. N. Rao, Prabhakar Pathak, D.S. Prasad Rao, C. Srinivasa Rao

        This book examines the design and implementation of corporate social responsibility (CSR) activities in rural areas, based on collaboration between well-known corporates and an international research organization. Researchers used various scientific tools and methods to enhance rural livelihoods and improve sustainable natural resources management. Including three chapters covering the philosophy and practices of CSR, this book covers emerging policies and their implications in India. Eight case studies based on actual practices explore climate-resilient agriculture, water footprint, improving livelihoods, diversification of crop pattern, enhancing crop productivity, and sustainable development in low rainfall regions. Five further chapters cover soil health improvement, improving rural wastewater management and enhancing rural livelihoods, based on various case studies. The book offers macro and micro perspectives of CSR work and its critical benefits to both community and natural resources. This book covers: Philosophy and practices of corporate social responsibility. Impact studies on improving livelihoods and sustainable development of natural resources. Process steps across various CSR initiatives. Distinct features of each corporate agency. This book will be useful to corporates, individuals involved in CSR work as well as students and researchers focused on agricultural development and the sustainable development of natural resources.

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        Business, Economics & Law
        March 2019

        Emotional Intelligence in Tourism and Hospitality

        by Erdogan Koc

        Emotional intelligence (EI) is the capability to recognize one's own emotions and those of others. The use of emotional information guides thinking and behavior, allowing adjustment of emotions to adapt to environments. As tourism and hospitality services are produced and consumed simultaneously, with a high level of contact between employees and customers, the development of EI of employees in tourism and hospitality establishments is vital. This book has a skills-based approach and explains how emotional intelligence can be developed in tourism and hospitality students and employees.

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        Humanities & Social Sciences
        March 2023

        Golden Mummies of Egypt

        Interpreting identities from the Graeco-Roman period

        by Campbell Price, Julia Thorne

        Golden Mummies of Egypt presents new insights and a rich perspective on beliefs about the afterlife during an era when Egypt was part of the Greek and Roman worlds (c. 300 BCE-200 CE). This beautifully illustrated book, featuring photography by Julia Thorne, accompanies Manchester Museum's first-ever international touring exhibition. Golden Mummies of Egypt is a visually spectacular exhibition that offers visitors unparalleled access to the museum's outstanding collection of Egyptian and Sudanese objects - one of the largest in the UK.

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        Medicine
        August 2016

        Health Emergency Preparedness and Response

        by Glen Curry, Simon Lewis, Roger Carter, Philippa Sully, Anthony Rowe, Peter Thorpe, Verity Kemp, Richard Williams, Rob Ellett, John Simpson, Gordon MacDonald, David Griffiths, Jonathan Van-Tam, Tim Uyeki, Marianne Coughlin, Chloe Sellwood, Andy Wapling

        Intensely practical and down to earth, this timely new text covers the breadth of health emergency preparedness, resilience and response topics in the context of inter-disciplinary and whole society responses to a range of threats. It includes public, private and third sector roles in preparation for and in response to natural and man-made events, such as: major incident planning; infectious disease epidemics and pandemics; natural disasters; terrorist threats; and business and service continuity management. The book builds upon the basics of risk assessment and writing an emergency plan, and then covers inter-agency working, command and control, communication, personal impact and business continuity as well as training, exercises and post-incident follow up. Detailing the full emergency preparedness and civil protection planning cycle, the book is illustrated throughout with real-life examples and case studies from global experts in the field for countries with both advanced and developing healthcare systems. This practical handbook covering the essential aspects of major incident and disaster management is ideal for undergraduate and master's students in emergency management and public health, as well as for practitioners in emergency preparedness and civil protection. It will be valuable to all health practitioners from ambulance, hospital, primary and community care, mental health and public health backgrounds. Read the first chapter for free: Introduction: Why Do We Need to Prepare? ; Intensely practical and illustrated with real-life examples, this text covers the breadth of health emergency preparedness, resilience and response topics in the context of inter-disciplinary and whole society responses. It includes public, private and third sector roles in preparation for and in response to natural and man-made events. ; 1: Introduction: Why do we need to Prepare?2: The Planning Process3: Risk Assessment4: Writing an Emergency Plan5: Emergency Planning and Response: Working in Partnership6: Interprofessional Working: Understanding some Emotional Barriers and Unconscious Processes That Might Influence Practice in Group and Team Work7: Command, Control and Communication8: Communications during a Health Emergency9: Psychosocial and Mental Health Care Before, During and After Emergencies, Disasters and Major Incidents10: Business Continuity11: Training and Exercising for Emergency Preparedness, Resilience and Response12: Post-incident Follow-up13: Mass Casualty Incidents14: Preparedness and Response to Pandemics and other Infectious Disease Emergencies15: CBRN Incidents16: A Military Case Study17: From Pandemics to Earthquakes: Health and Emergencies in Canterbury, New Zealand

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        Business, Economics & Law
        September 2020

        Tourism and Gender-based Violence

        Challenging Inequalities

        by Paola Vizcaino-Suárez, Heather Jeffrey, Claudia Eger

        Gender-based violence (GBV) in travel and tourism is embedded within wider social structures of gender inequalities and discrimination. Even though it is pertinent to study GBV in all its forms, this book focuses on the multiple and interconnected manifestations of violence that women/girls encounter in tourism consumption and production (physical, sexual, emotional or socio-economic), while seeking to open the debate on violence against sexual minorities (LGBT) and discussing men/boys as victims and perpetrators of GBV. By engaging in a critical exploration of the theoretical landscape of GBV and case studies on GBV and sexual harassment, the book adopts a multidisciplinary perspective drawing on feminist, intersectional and post-colonial frameworks, bringing together contributions from academics and practitioners across the globe.

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        Sport & leisure industries
        October 2004

        Improving Tourism and Hospitality Services

        by Eric Laws

        Consumer satisfaction is a key issue for all those involved in tourism and hospitality services. Through a multitude of case studies this book explores the challenges of managing tourism and hospitality businesses in order to produce maximum customer satisfaction. It outlines the various frameworks available for the study of tourist satisfaction, before examining service delivery systems and definitions of quality. It then discusses the role that marketing can play in tourism and hospitality services, and the ways in which hospitality and tourism services can be improved. The book contains examples of customer dissatisfaction, and examples of organisations that have succeeded in providing profitable services with high levels of customer loyalty.

      • Trusted Partner
        Business, Economics & Law
        April 2020

        Managing Hospitality Experiences

        by Alexandra J Kenyon, Peter Robinson, James Musgrave

        Experience is a crucial part of the hospitality industry, and must be carefully managed if it is to succeed. The first textbook to focus on experience specifically, this book provides a full and detailed insight into the ways in which experiences are designed and delivered. It covers management issues such as marketing, human resources, operations, quality management, facilities management, project management, and strategy, while considering hospitality operations within their wider geo-social and geo-environmental settings. Including a range of important contemporary topics such as overtourism, resilience and ethics, it is supported throughout by learning objectives, case studies, review questions, links to videos and further reading suggestions, and forms an invaluable read for students of hospitality and event management.

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        History
        October 2021

        Holodomor research and genocide studies

        by Andrii Kozytsky

        The book describes the research of the Holodomor and other issues related to genocidal studies. Demographic and sociocultural aspects of the Holodomor-genocide, methods and narratives of denial of the Holodomor, other issues related to the history of the biggest crime committed against Ukrainians in the 20th century are considered. The second thematic block of the collection concerns the discussions surrounding the qualification of the Ukrainian-Polish conflict in Volyn during the Second World War. Most of the scientific articles included in the book were written during 2016–2021. Some of the research works are published for the first time. The publication is for historians, journalists, political scientists, and anyone interested in the problems of studying the history of the Holodomor and genocides of the 20th century.

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        Sport & leisure industries
        September 1998

        Strategic Planning Systems in Hospitality and Tourism

        by Edited by Luiz Moutinho

        Managers practice in a constantly changing environment, creating the need for effective strategic planning. However, to date the importance of strategic planning to hospitality and tourism has not been the subject of detailed empirical academic research. This book fills that gap. It contains the latest research which integrates theory with practice, including two new diagnostic tools developed by the authors, the Strategic Planning Index (SPI) and Marketing Planning Index (MPI). The tourism and hospitality industry is examined from a strategic perspective, including case illustrations and detailed studies of two major hotel groups, along with the relevance of the strategic planning process. The book goes on to describe strategic planning systems, at both the corporate and business unit level. International examples are used to demonstrate how these concepts and techniques can be incorporated into the design and implementation of effective strategic planning systems, in order to improve performance in hospitality and tourism organisations. This book is essential reading for senior undergraduate and postgraduate students, researchers, practitioners and consultants in management and business studies, hospitality and tourism.

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