Wolters Kluwer Health
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E-planet Educational Services
About E-planet E-planet Educational Services is an international organisation created by a dedicated and enthusiastic team of experts on education, marketing and development. Our goal is to provide our partners, students and customers with top-level services and products. That is why we have developed a unique, fully integrated company for ESL (English as a Second Language) educational services and business training. We combine traditional methods with cutting-edge technology to achieve a variety of purposes!
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Promoted Content
Humanities & Social SciencesMarch 2017Payment and philanthropy in British healthcare, 1918–48
by George Campbell Gosling, Keir Waddington
This book is available as an open access ebook under a CC-BY-NC-ND licence. At a time when payment is claiming a greater place than ever before within the NHS, this book provides the first in-depth investigation of the workings, scale and meaning of payment in British hospitals before the NHS. There were only three decades in British history when it was the norm for patients to pay the hospital; those between the end of the First World War and the establishment of the National Health Service in 1948. Payment played an important part in redefining rather than abandoning medical philanthropy, based on class divisions and the notion of financial contribution as a civic duty. With new insights on the scope of private medicine and the workings of the means test in the hospital, as well as the civic, consumer and charitable meanings associated with paying the hospital, Gosling offers a fresh perspective on healthcare before the NHS and welfare before the welfare state.
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Promoted Content
Humanities & Social SciencesJanuary 2025England’s military heartland
Preparing for war on Salisbury Plain
by Vron Ware, Antonia Dawes, Mitra Pariyar, Alice Cree
A considered investigation of a long-standing army base's impact on the British countryside. What is it like to live next door to a British Army base? Beyond the barracks provides an eye-opening account of the sprawling military presence on Salisbury Plain, drawing on a wide range of voices from both sides of the divide. Targeted for expansion under government plans to reorganise the UK's global defence estate, the Salisbury 'super garrison' offers a unique opportunity to explore the impact of the military footprint in a particular place. But this is no ordinary environment: as well as being the world-famous site of Stonehenge, the grasslands of Salisbury Plain are home to rare plants and wildlife. How does the army take responsibility for conserving this unique landscape as it trains young men and women to use lethal weapons? Are its claims that its presence is a positive for the environment anything more than propaganda? Beyond the barracks investigates these questions against the backdrop of a historic landscape inscribed with the legacy of perpetual war.
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Trusted Partner
Humanities & Social SciencesJuly 2021Post-everything
An intellectual history of post-concepts
by Herman Paul, Adriaan van Veldhuizen
Postmodern, postcolonial and post-truth are broadly used terms. But where do they come from? When and why did the habit of interpreting the world in post-terms emerge? And who exactly were the 'post boys' responsible for this? Post-everything examines why post-Christian, post-industrial and post-bourgeois were terms that resonated, not only among academics, but also in the popular press. It delves into the historical roots of postmodern and poststructuralist, while also subjecting more recent post-constructions (posthumanist, postfeminist) to critical scrutiny. This study is the first to offer a comprehensive history of post-concepts. In tracing how these concepts found their way into a broad range of genres and disciplines, Post-everything contributes to a rapprochement between the history of the humanities and the history of the social sciences.
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Trusted Partner
Business, Economics & LawOctober 2017Service Failures and Recovery in Tourism and Hospitality
A Practical Manual
by Erdogan Koc, Aybeniz Akdeniz Ar, Umut Avci, Gulnil Aydin, Melissa A. Baker, Kemal Birdir, Huey Chern Boo, Hakan Boz, Ugur Caliskan, Celil Cakici, Ali Dalgic, Christina K. Dimitriou, Mariangela Franch, Ozan Guler, Jong-Hyeong, Anna Irimiás, Petranka Kelly, Kawon Kim, Erdogan Koc, Jennifer Lawlor, Minwoo Lee, Poh Theng (Beatrice) Loo, Gábor Michalkó, Michael Mulvey, Isil Arikan Saltik, Dallen J Timothy, Derya Toksöz
Tourism and hospitality services are highly prone to service-failure due to a high level of customer-employee contact and the inseparable, intangible, heterogeneous and perishable nature of these services. Service Failures and Recovery in Tourism and Hospitality, with its extensive coverage of the literature, presents an invaluable source of information for academics, students, researchers and practitioners. In addition to its extensive coverage of the literature in terms of recent research published in top tier journals, chapters in the book contain student aids, real-life examples, case studies, links to websites and activities alongside discussion questions and presentation slides for in-class use by teaching staff. This book is enhanced with supplementary resources. The customizable lecture slides can be found at: www.cabi.org/openresources/90677
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The ArtsSeptember 2024The renewal of post-war Manchester
Planning, architecture and the state
by Richard Brook
A compelling account of the project to transform post-war Manchester, revealing the clash between utopian vision and compromised reality. Urban renewal in Britain was thrilling in its vision, yet partial and incomplete in its implementation. For the first time, this deep study of a renewal city reveals the complex networks of actors behind physical change and stagnation in post-war Britain. Using the nested scales of region, city and case-study sites, the book explores the relationships between Whitehall legislation, its interpretation by local government planning officers and the on-the-ground impact through urban architectural projects. Each chapter highlights the connections between policy goals, global narratives and the design and construction of cities. The Cold War, decolonialisation, rising consumerism and the oil crisis all feature in a richly illustrated account of architecture and planning in post-war Manchester.
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Trusted Partner
Humanities & Social SciencesMarch 2019Managing diabetes, managing medicine
Chronic disease and clinical bureaucracy in post-war Britain
by Martin D. Moore, Keir Waddington, David Cantor
This book is available as an open access ebook under a CC-BY-NC-ND licence. Through its study of diabetes care in twentieth-century Britain, Managing diabetes, managing medicine offers the first historical monograph to explore how the decision-making and labour of medical professionals became subject to bureaucratic regulation and managerial oversight. Where much existing literature has cast health care management as either a political imposition or an assertion of medical control, this work positions managerial medicine as a co-constructed venture. Although driven by different motives, doctors, nurses, professional bodies, government agencies and international organisations were all integral to the creation of managerial systems, working within a context of considerable professional, political, technological, economic and cultural change.
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Trusted Partner
Business, Economics & LawMarch 2019Emotional Intelligence in Tourism and Hospitality
by Erdogan Koc
Emotional intelligence (EI) is the capability to recognize one's own emotions and those of others. The use of emotional information guides thinking and behavior, allowing adjustment of emotions to adapt to environments. As tourism and hospitality services are produced and consumed simultaneously, with a high level of contact between employees and customers, the development of EI of employees in tourism and hospitality establishments is vital. This book has a skills-based approach and explains how emotional intelligence can be developed in tourism and hospitality students and employees.
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Trusted Partner
Sport & leisure industriesMarch 2003Service Quality in Leisure and Tourism
by Christine Williams, John Buswell
This book aims to develop an awareness of the underpinning theories of quality as applicable to leisure and tourism,including its characteristics and typology. Suitable for students and researchers, it shows how to evaluate critically the numerous quality management systems and techniques available within the context of the leisure and tourism business environment.
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Trusted Partner
Humanities & Social SciencesJune 2024Neither use nor ornament
A cultural biography of clutter and procrastination
by Tracey Potts
Neither use nor ornament is a book about personal productivity, told from the perspective of its obstacles: clutter and procrastination. It offers a challenge to the self-help promise of a clutter-free life, lived in a permanent state of efficiency and flow. The book reveals how contemporary projections of the good, productive life rely on images of failure. Riffing on the aphorism 'less is more' - a dominant refrain in present day productivity advice - it tells stories about streamlining, efficiency and tidiness over a time period of around 100 years. By focusing on the shadows of productivity advice, Neither use nor ornament seeks to unravel the moral narratives that hold individuals to account for their inefficiencies and muddles.
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Humanities & Social SciencesFebruary 2017Servants of the empire
The Irish in Punjab 1881–1921
by Patrick O'Leary, Andrew Thompson, John M. MacKenzie
Punjab, 'the pride of British India', attracted the cream of the Indian Civil Service, many of the most influential of whom were Irish. Some of these men, along with Irish viceroys, were inspired by their Irish backgrounds to ensure security of tenure for the Punjabi peasant, besides developing vast irrigation schemes which resulted in the province becoming India's most affluent. But similar inspiration contributed to the severity of measures taken against Indian nationalist dissent, culminating in the Amritsar massacre which so catastrophically transformed politics on the sub-continent. Setting the experiences of Irish public servants in Punjab in the context of the Irish diaspora and of linked agrarian problems in Ireland and India, this book descrides the beneficial effects the Irish had on the prosperity of India's most volatile province. Alongside the baleful contribution of some towards a growing Indian antipathy towards British rule. Links are established between policies pursued by Irishmen of the Victorian era and current happenings on the Pakistan-Afghan border and in Punjab.
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Humanities & Social SciencesJanuary 2025Serving the public
The good food revolution in schools, hospitals and prisons
by Kevin Morgan
A revealing account of what we feed our citizens in schools, hospitals and prisons. Access to good food is the litmus test of a society's commitment to social justice and sustainable development. This book explores the 'good food revolution' in public institutions, asking what broader lessons can be learned. In schools the book examines the challenge of the whole school approach, where the message of the classroom is being aligned with the offer of the dining room. In hospitals it looks at the struggle to put nutrition on a par with medicine and shape a health service worthy of the name. And in prisons it shows how good food can bring hope and dignity to prisoners, helping them to rehabilitate themselves. Drawing on evidence from the UK and the US, Serving the public highlights how public institutions are harnessing the power of purchase to secure public health, social justice and ecological integrity. The quest for good food in these institutions is an important part of the struggle to redeem the public sphere and repair the damage wrought by forty years of neoliberalism.
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Business, Economics & LawDecember 2016Service Quality in Leisure, Events, Tourism and Sport
by John Buswell, Christine Williams, Keith Donne, Carley Sutton
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2023Pharmacy Services
Future on site
by Dr. S. Werner and T. König
Make it simple! The pharmacy can do more than just provide medicines. In this book, two smart authors show what ideas are out there for pharmacy services and how they can be offered. This involves much more than just the pharmaceutical services that are paid for. Digitalisation makes many things possible. Optimised operational processes, broad knowledge and skills become further services that offer good opportunities for the on-site pharmacy. Here you can read about • what contemporary services are available, how they can be introduced, and what they should cost, • why telemedicine and appointment booking software can be helpful strategies, and • how pharmacies can effectively counter the mail-order trade. From the content: pharmaceutical counselling in and outside the pharmacy on health topics, prevention and medicinal products, services for specific target groups, distributing and blistering, vaccination, determination of physiological values and much more.
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March 2009Kleine Entdecker – Wie passt der Elefant ins Ei?
Die embryonale Entwicklung der Lebewesen
by Kim, Mi-Gyeong / Illustriert von Lee, Geun-Jeong; Koreanisch Zaborowski, Hans-Jürgen
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MedicineMarch 2019Managing diabetes, managing medicine
by Martin Moore, Keir Waddington, David Cantor
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Humanities & Social SciencesFebruary 2023Cold, hard steel
by Agnes Arnold-Forster, Keir Waddington
