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      • Quality Assurance (QA) & Total Quality Management (TQM)

        A Guide to Effective Internal Management System Audits

        Implementing internal audits as a risk management tool

        by Andrew W Nichols

        A Guide to Effective Internal Management System Audits provides a model for the management and implementation of internal audits that moves beyond simple compliance to ISO requirements and turns the internal audit into a transformational tool that the organization can use to assist with the management of risk, and implement improvements to management systems. This book shows you how you can transform your internal auditing process to become a tool for development and continual improvement in your management systems.

      • Quality Assurance (QA) & Total Quality Management (TQM)

        Exploding the Myths Surrounding ISO9000

        The secrets of successful ISO9000 implementation

        by Andrew W Nichols

        Thousands of companies worldwide are reaping the benefits from implementing the ISO9000 Quality Management standard. However, there are many conflicting opinions about the best approach. Some companies have delayed applying the standard, or have chosen not to implement it at all. This might be because of a lack of time and resources to investigate it properly, or because of misunderstandings about the way it works. So, how do we know who and what to believe? In Exploding the Myths Surrounding ISO9000, Andrew W Nichols debunks many of the common misconceptions about the standard, and describes the many advantages it brings. Drawing on more than 25 years of hands-on experience, Andy gives clear, practical and up-to-date advice on how to implement ISO 9000 to maximum effect. Full of real-life examples, this book will enable you to: read and interpret the ISO9000 documentation in order to realize its benefits for your company estimate your company's implementation needs benefit from the results of this management system as positive change is effected throughout the company and down the supplier chain increase efficiencies and reduce waste grow sales as you understand and meet your customers' needs

      • Quality Assurance (QA) & Total Quality Management (TQM)

        Mastering Software Quality Assurance

        Best Practices, Tools and Techniques for Software Developers

        by Murali Chemuturi

        This comprehensive reference on software development quality assurance addresses all four dimensions of quality: specifications, design, construction and conformance. It focuses on quality from both the micro and macro viewpoint. From a micro view, it details the aspect of building-in quality at the component level to help ensure that the overall deliverable has ingrained quality. From a macro view, it addresses the organizational-level activities that provide an environment conducive to fostering quality in the deliverables as well as developing a culture focused on quality in the organization. Mastering Software Quality Assurance also explores a process driven approach to quality and provides the information and guidance needed for implementing a process quality model in your organization. It includes best practices and valuable tools and techniques for software developers.

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