• Computer science
      April 2009

      Data Modeling for the Business

      A Handbook for Aligning the Business With It Using High-level Data Models

      by Steve Hoberman, Donna Burbank, Chris Bradley

      Learn about the High-Level Data Model and master the techniques for building one, including a comprehensive ten-step approach and hands-on exercises to help you practice topics on your own. Hear one of the authors, Steve Hoberman, talk about this book. In this book, we review data modeling basics and explain why the core concepts stored in a high-level data model can have significant business impact on an organization. We explain the technical notation used for a data model and walk through some simple examples of building a high-level data model. We also describe how data models relate to other key initiatives you may have heard of or may be implementing in your organization. This book contains best practices for implementing a high-level data model, along with some easy-to-use templates and guidelines for a step-by-step approach. Each step will be illustrated using many examples based on actual projects we have worked on. Names have been changed to protect the innocent, but the pain points and lessons have been preserved. One example spans an entire chapter and will allow you to practice building a high-level data model from beginning to end, and then compare your results to ours. Building a high-level data model following the ten step approach you’ll read about is a great way to ensure you will retain the new skills you learn in this book. As is the case in many disciplines, using the right tool for the right job is critical to the overall success of your high-level data model implementation. To help you in your tool selection process, there are several chapters dedicated to discussing what to look for in a high-level data modeling tool and a framework for choosing a data modeling tool, in general. This book concludes with a real-world case study that shows how an international energy company successfully used a high-level data model to streamline their information management practices and increase communication throughout the organization—between both businesspeople and IT. One of the most critical systems issues is aligning business with IT and fulfilling business needs using data models. The authors of Data Modeling for the Business do a masterful job at simply and clearly describing the art of using data models to communicate with business representatives and meet business needs. The book provides many valuable tools, analogies, and step-by-step methods for effective data modeling and is an important contribution in bridging the much needed connection between data modeling and realizing business requirements. Len Silverston, author of The Data Model Resource Book series

    • Business communication & presentation

      Get Your Money Where Your Mouth Is

      How to Use Seminars and Public Speaking to Market and Promote Your Business, Profession, or Passion — Profitably

      by David R. Portney

      We are in an age where the battle to get your customers’ attention is fierce and advertising options are becoming more expensive and less effective. In Get Your Money Where Your Mouth Is, you will learn everything you need to know to market yourself and your business in the least expensive and most effective way possible — by using the power of seminars and public speaking. With seminar and public speaking expert David Portney as your guide, you’ll learn how to ▪ organize a seminar for little or no money, ▪ sell from the stage, ▪ write a presentation in four easy steps, ▪ brand yourself as the expert in your field, ▪ get your customers to come to you. Get Your Money Where Your Mouth Is contains all of the information and know-how so that you can go from stage-wary beginner to awe-inspiring speaker in no time flat, including ▪ a 30-day fast-start action plan, ▪ a cornucopia of resources, ▪ tons of advice and methods for overcoming stage fright and fear of public speaking, ▪ how to combine your Internet strategy with your seminar strategy, ▪ and all the tips and techniques you need to market whatever you’re selling effectively, inexpensively—and profitably.

    • Management & management techniques
      October 2010

      How Work Gets Done

      Business Process Management, Basics & Beyond

      by Artie Mahal

      Hear the author, Artie Mahal, talk about his book. Rediscover how your organization works and where it can be improved by using simple, yet powerful techniques! How Work Gets Done will provide the business or IT professional with a practical working knowledge of Business Process Management (BPM). This book is written in a conversational style that encourages you to read it from start to finish and master these objectives: Learn how to identify the goals and drivers important to your organization and how to align these with key performance measures Understand how business strategies, business policies, and operational procedures need to be connected within a Business Process Architecture Know the basic building blocks of any business process - Inputs, Outputs, Guides, and Enablers Learn how to create a BPM Center of Excellence in your organization Acquire the skills to establish a BPM methodology addressing Enterprise-level, Process-Level, and Implementation-Level priorities Learn how to build a Process Competency Framework encompassing all BPM stakeholders Obtain the knowledge to improve a process step-by-step with easy to use techniques and templates such as swimlanes and flowcharts How Work Gets Done is a clear, concise, and well-navigated journey into the world of Business Processes and Business Process Management. From a practical introduction through advanced topics around methodology and competencies, it is suitable for business process newcomers and seasoned practitioners alike. It should be required reading at all levels of every organization. Eugene Fucetola - Global Application Messaging and Integration, Operations Manager, Mars Information Services If you have always wished you had a very practical friend who could sit down and talk you through just what is involved improving how work gets done at your organization, this is the book! Paul Harmon - Executive Editor, Business Process Trends and Chief Methodologist, BPTrends Associates Artie Mahal has done something that was thought to be impossible - produce an easily readable book about business process management. He paints pictures with words, offers many easy-to-grasp analogies, and stimulates with simplifying charts of complex concepts. Leon Fraser- Lecturer, Rutgers Business School Chapter Listing: Chapter 1 - Enterprise Business Model Chapter 2 - Business Process Hierarchy Chapter 3 - Business Process Blueprint Chapter 4 - Anatomy of a Process Chapter 5 - Process Knowledge Chapter 6 - Business Models Chapter 7 - Process Configuration Chapter 8 - BPM Methodology Chapter 9 - BPM Competencies Chapter 10 - BPM Services Chapter 11 - Software Tools Chapter 12 - NewAge Foods Business Process Case Study

    • Business & management
      October 2013

      Business unIntelligence

      by Dr. Barry Devlin

      Business intelligence (BI) used to be so simple - in theory anyway. Integrate and copy data from your transactional systems into a specialized relational database, apply BI reporting and query tools and add business users. Job done. No longer. Analytics, big data and an array of diverse technologies have changed everything. More importantly, business is insisting on ever more value, ever faster from information and from IT in general. An emerging biz-tech ecosystem demands that business and IT work together. Business unIntelligence reflects the new reality that in today's socially complex and rapidly changing world, business decisions must be based on a combination of rational and intuitive thinking. Integrating cues from diverse information sources and tacit knowledge, decision makers create unique meaning to innovate heuristically at the speed of thought. This book provides a wealth of new models that business and IT can use together to design support systems for tomorrow's successful organizations. Dr. Barry Devlin, one of the earliest proponents of data warehousing, goes back to basics to explore how the modern trinity of information, process and people must be reinvented and restructured to deliver the value, insight and innovation required by modern businesses. From here, he develops a series of novel architectural models that provide a new foundation for holistic information use across the entire business. From discovery to analysis and from decision making to action taking, he defines a fully integrated, closed-loop business environment. Covering every aspect of business analytics, big data, collaborative working and more, this book takes over where BI ends to deliver the definitive framework for information use in the coming years. As the person who defined the conceptual framework and physical architecture for data warehousing in the 1980s, Barry Devlin has been an astute observer of the movement he initiated ever since. Now, in Business unintelligence, Devlin provides a sweeping view of the past, present, and future of business intelligence, while delivering new conceptual and physical models for how to turn information into insights and action. Reading Devlin's prose and vision of BI are comparable to reading Carl Sagan's view of the cosmos. The book is truly illuminating and inspiring. --Wayne Eckerson, President, BI Leader Consulting Author, "Secrets of Analytical Leaders: Insights from Information Insiders" Dr. Barry Devlin is among the foremost authorities on business insight and big data, and one of the founders of data warehousing, having published the first architectural paper on the topic in 1988. With over 30 years of IT experience, including 20 years with IBM as a Distinguished Engineer, he is a widely respected analyst, consultant, and lecturer. He is author of the seminal book, "Data Warehouse-from Architecture to Implementation" and numerous White Papers. Barry is founder and principal of 9sight Consulting. He specializes in the human, organizational and IT implications of deep business insight solutions that combine operational, informational and collaborative environments. A regular tweeter, blogger and contributor to multiple publications, Barry is based in Cape Town, South Africa and operates worldwide.

    • Business & management
      June 2014

      Data Modeling for MongoDB

      by Steve Hoberman

      Learn how to capture and precisely document business requirements to create an efficient MongoDB design. Watch Steve Hoberman talk about his book. Congratulations! You completed the MongoDB application within the given tight timeframe and there is a party to celebrate your application’s release into production. Although people are congratulating you at the celebration, you are feeling some uneasiness inside. To complete the project on time required making a lot of assumptions about the data, such as what terms meant and how calculations are derived. In addition, the poor documentation about the application will be of limited use to the support team, and not investigating all of the inherent rules in the data may eventually lead to poorly-performing structures in the not-so-distant future. Now, what if you had a time machine and could go back and read this book. You would learn that even NoSQL databases like MongoDB require some level of data modeling. Data modeling is the process of learning about the data, and regardless of technology, this process must be performed for a successful application. You would learn the value of conceptual, logical, and physical data modeling and how each stage increases our knowledge of the data and reduces assumptions and poor design decisions. Read this book to learn how to do data modeling for MongoDB applications, and accomplish these five objectives: Understand how data modeling contributes to the process of learning about the data, and is, therefore, a required technique, even when the resulting database is not relational. That is, NoSQL does not mean NoDataModeling! Know how NoSQL databases differ from traditional relational databases, and where MongoDB fits. Explore each MongoDB object and comprehend how each compares to their data modeling and traditional relational database counterparts, and learn the basics of adding, querying, updating, and deleting data in MongoDB. Practice a streamlined, template-driven approach to performing conceptual, logical, and physical data modeling. Recognize that data modeling does not always have to lead to traditional data models! Distinguish top-down from bottom-up development approaches and complete a top-down case study which ties all of the modeling techniques together. This book is written for anyone who is working with, or will be working with MongoDB, including business analysts, data modelers, database administrators, developers, project managers, and data scientists. About the Author: Steve Hoberman is the most requested data modeling instructor in the world. He taught his first data modeling class in 1992 and has educated more than 10,000 people about data modeling and business intelligence techniques since then. Steve is the author of seven books on data modeling, the founder of the Design Challenges group, inventor of the Data Model Scorecard, Conference Chair of the Data Modeling Zone conference, and recipient of the 2012 Data Administration Management Association (DAMA) International Professional Achievement Award. Steve can be reached at me@stevehoberman.com, @DataMdlRockStar on Twitter, or through Steve Hoberman on Linked-In.

    • Business & management
      July 2014

      The New Oil

      by Arent van 't Spijker

      How can you leverage the value of your company's data? Well over a century ago oil drove the development of innovations such as the internal combustion engine, central heating and plastics, changing our world and our economy. Oil, as a technology, fueled an economic force that inexorably changed the way people lived and worked. Today, data is fueling a very similar change: it is the driving force for new business models and disruptive technologies that impact companies in every imaginable industry. The New Oil shows how data changes the traditional business paradigm. How it impacts not just high-tech, high-profile companies, but also old-school, low-tech industries all around the world; data lives and breathes within every single company. In The New Oil, Arent van 't Spijker explains how companies such as Google, Nike and Adara are leveraging a 'Data Driven Strategy'. Many other examples highlight the applications and commercial potential for data. Van 't Spijker describes five typical business models for monetizing data that help you to develop viable business models for leveraging data in your own company. He then shows how to successfully put these business models to practice. Above all, he will inspire you to follow in the footsteps of market leaders. Arent van 't Spijker (1970) is senior consultant on Data Driven Strategy at BlinkLane Consulting. He is a trusted advisor to senior management of organizations in developing and leveraging opportunities and new business models based on data. In addition he performs as keynote speaker at conferences and writes about Data Driven Strategy on various blogs and websites. Arent has a deep understanding of the business value of data. He has extensive knowledge of (and experience in) managing the impact of technology in corporate strategy. Based on a solid background in Competitive- and Business Intelligence Van 't Spijker's areas of expertise include Disruptive Technology, Business Model Innovation Data Driven Strategy and Corporate Strategy.

    • Business & management
      January 2012

      The Unprincipled

      The Unvarnished Truth About Running A Marketing Agency From Start-up To Sell-out

      by David Croydon

      Building a business from start-up to sell-out. When I started, or at least co-founded, a small sales promotion agency called Marketing Principles in Oxford over 20 years ago, I had no idea about the dramas that would ensue, or the mixture of fun and games and pain and heartache that could be telescoped into 12 short years. I needed to get a lot of this off my chest for cathartic and purely selfish reasons, but in doing so, and in my current role as small business advisor/coach/mentor/NEC, I realised along the way that the lessons learned might be instructive as well as just entertaining, which is where it originally started. The title is taken from the scurrilous in-house ‘newsletter’ our creative department took to compiling a couple of times a year, to debunk any of our employees who… oh, just anyone who worked for us (including me). We begin the journey in 1985. The key protagonists (at the beginning) all have gainful employment at another local agency, and on the face of it should be content with their lot. But then this thing called ambition comes knocking, and a 12-year roller coaster ride begins. A couple of reviewers have described the content as part business handbook, part memoir, part comic novel, which makes it difficult to categorise in publishing terms. Its style and tone of voice is what makes it unique, and it will appeal to small business owner/managers - from start-ups to established businesses - anywhere: they will recognise many of the issues and problems that we confronted along the way. So it's a personal account, but one that will resonate with anyone who has ever run a small business (or aspires to). Here's a video about the business that is the book's subject matter: https://www.youtube.com/watch?v=t2_heofh0WE

    • Computing & IT
      January 2014

      The Audacity to Spy

      How Government, Business, and Hackers Rob Us of Privacy

      by Catherine Nolan and Ashley M. Wilson, JD

      Ever get the feeling you're being watched? The thieves that steal identities are using cutting-edge, high-tech tools that can take one fact from a social media site, another from an online travel survey, a third from a purchase made via the internet and even access highly confidential medical records. Little by little they piece together your buying habits, your religious and school affiliations, the names of your family and pets, your political views, your driving habits, the places you have vacationed, and much, much more. This is not science fiction and this is not the future, this is what is happening to each and every one of us now - today. And although the vast majority of adults say they are concerned about providing personal information online, nearly 1/3 say they have never used a privacy setting on their computer, never inquired about the charities to whom they donate their money, never worried about someone accessing their medical information and never thought twice about giving a financial institution their social security number over the internet. The Audacity to Spy, written by an attorney with an interest in privacy laws and legislation and her grandmother who is an experienced Information Analyst, reveals the ways in which your identity and personal data have been stolen by various sources. Yes, you should be concerned about the NSA and other government agencies having your phone logs and emails; but you should worry more about the insidious data brokers that are collecting information about you every time you log on to your laptop, use your cell phone, access an app, or use your GPS. Companies are collecting a variety of data about you, combining it with location information, and using it to both personalize their own services and to sell to other advertisers for behavioral marketing. Law enforcement agencies are tracking your car and insurance companies are installing devices to monitor your driving. Clerks are making copies of your credit cards. And if that wasn't enough, the FBI has reported that hackers have been discovered embedding malicious software in two million computers, opening a virtual door for criminals to rifle through users's valuable personal and financial information. More than warning you about the ways your data can be stolen, at the end of each chapter are suggestions for limiting the amount of personal data that is available to be seized and divulged. Can you completely cut off the flow of information about yourself? The answer is no, not completely - there is already too much data out there and increasingly sophisticated ways to obtain bits and pieces. But knowing how it is collected, and by whom, gives you the power to control sensitive information and determine how much of your life you wish to expose to those more than willing to exploit it.

    • Computing & IT
      January 2014

      Non-Invasive Data Governance

      The Path of Least Resistance and Greatest Success

      by Robert S. Seiner

      Data-governance programs focus on authority and accountability for the management of data as a valued organizational asset. Data Governance should not be about command-and-control, yet at times could become invasive or threatening to the work, people and culture of an organization. Non-Invasive Data Governance™ focuses on formalizing existing accountability for the management of data and improving formal communications, protection, and quality efforts through effective stewarding of data resources. Non-Invasive Data Governance will provide you with a complete set of tools to help you deliver a successful data governance program. Learn how: Steward responsibilities can be identified and recognized, formalized, and engaged according to their existing responsibility rather than being assigned or handed to people as more work. Governance of information can be applied to existing policies, standard operating procedures, practices, and methodologies, rather than being introduced or emphasized as new processes or methods. Governance of information can support all data integration, risk management, business intelligence and master data management activities rather than imposing inconsistent rigor to these initiatives. A practical and non-threatening approach can be applied to governing information and promoting stewardship of data as a cross-organization asset. Best practices and key concepts of this non-threatening approach can be communicated effectively to leverage strengths and address opportunities to improve.

    • Business & management
      January 2014

      Facilitator's and Trainer's Toolkit

      Engage and Energize Participants for Success in Meetings, Classes, and Workshops

      by Artie Mahal

      "Master frameworks, techniques, and tools for conducting meetings, leading sessions and workshops, and transferring knowledge through education and training. In addition to focusing on proven methods, this book contains many new and innovative ideas developed through decades of the author's experience. There are 12 chapters: Chapter 1, Facilitation Framework, classifies all facilitation types into four generic categories: Strategies and Solutions, Programs and Processes, Learning and Development, and Cooperation and Collaboration. Chapter 2, Value Proposition, leverages the Career Steps Framework to prove the return on investment of facilitation skills and competency. Chapter 3, Facilitation Process, explains each phase of the facilitation process: Contract, Prepare, During Session, Conclude, and Evaluate. Chapter 4, Facilitation Leadership, explores Napoleon Hills' eleven factors of leadership, along with values, ethics, and competencies established by the International Association of Facilitators. Chapter 5, Engagers and Energizers, reveals the art and science of educating and transferring learning to adults and optimizing the engagement of session participants using Dr. Howard Gardner's Multiple Intelligences. Chapter 6, Tools, introduces the foundational technique of brainstorming and shows how to use 35 handy facilitation tools for a variety of situations including problem solving, group dynamics, and storytelling. Chapter 7, Workshop Environment, outlines facilitation-friendly principles followed by guidance on room set up, various seating patterns, equipment, food, and supplies. Chapter 8, Virtual Facilitation, provides suitable alternatives to face-to-face facilitation using practical techniques in four key areas: Engagement, Relationship, Communication, and Technology. Chapter 9, Cross-Cultural Facilitation, introduces proven techniques for how to facilitate learning transfer and effective collaboration across cultures through the application of Dr. Geert Hofsgtede's dimensions of cross-cultural communication. Chapter 10, Visual Facilitation, introduces the power of Visuals and Graphics Recording as a tool for effective collaboration and communication in organizational settings. Chapter 11, Self-Development, provides guidelines on how to develop your facilitation competency and track your progress. This chapter concludes with the author's own journey on becoming an accomplished facilitator. Chapter 12, Tools Library, outlines a step-by-step approach along with templates and examples where each of the 35 tools from Chapter 6 can be successfully leveraged. The book concludes with a section on facilitator and trainer resources.

    • Business & management
      June 2017

      Mustard Seeds, Shovels, & Mountains

      How to Succeed Using Your Physio-Psychic Power

      by J.F. (Jim) Straw

      J.F. (Jim) Straw began his business career when he was nine years old. Since then, his business activities have generated over $500,000,000 in revenues. For the first time, Mr. Straw explains how he used what he calls “Physio-Psychic Power” to achieve such incredible success. If you learn nothing else from this book, learn that information only becomes knowledge when you use it and the information you have used or failed to use in the past is the reason you are where you are today. You can be your best friend — or your worst enemy. No one forces you to be what you are or do what you do (or don’t do). What you have today is a direct result of what you did yesterday. What you will have tomorrow will be a direct result of what you do (or don’t do) today. It’s up to you.

    • Business communication & presentation

      129 Seminar Speaking Success Tips

      by David R. Portney

      129 Seminar Speaking Success Tips is comprised of 129 tips. Each tip is based on David R. Portney’s real-world experience doing literally thousands of seminars, classes, trainings, workshops, keynote speeches, presentations, and public speaking engagements for the last 26 years. These tips are not in any special order or sequence—and that’s on purpose. You can open up to any page at random to find a tip you can use in the real world starting right now. The first tip listed is not first because it’s meant to be read first, nor is the last tip meant to be read last. You can treat this book like “a box of chocolates” and just open to any page and be surprised and delighted by what you find. Taken altogether, this collection of tips comprises a serious body of knowledge and experience that you can put to practical use in the real world starting right away. This is not a theoretical work, nor is it a compilation of other works. You’ll find that this book stands unique as compared to other works on the topic. ▪ You’ll find tips that help you to conquer stage fright. ▪ You’ll find tips that help you to overcome fear of public speaking. ▪ You’ll find plenty of terrific tips on how to find bookings and speaking engagements. ▪ You’ll find tips on how to handle questions, tips on how to structure a flowing and flawless presentation, and tips on expert presentation skills. Taken as a whole, this book allows you to conquer stage fright, know how to organize any kind of seminar or group event, and become a master of seminar speaking.

    • Self-help & personal development

      Keeping the Faith

      Daily Reflections to Build Strength, Serenity, and Passion in Your Life and the Lives of Others

      by John W. Pozzi

      THE TRUE FAITH THAT MUST BE FOUND AND KEPT IS THE FAITH IN ONESELF. Each day you give a part of yourself whether it is at work, at home, or in your daily interaction with others. How do you give of yourself? Do you hold back or go at life half-heartedly? You need to give of yourself with heart, mind, and soul all the time. You never know what interaction with a person will make a difference in their life — or yours. If you don’t believe in yourself and don’t have the confidence to grow each day, then you are missing out on what life has to offer you. This simple book will inspire you to help others. Or, at the very least, you will make another person’s day — and, therefore, your day — better.

    • Teaching, Language & Reference
      June 2015

      Leading with Character - 2nd Edition

      Stories of Valor and Virtue and the Principles They Teach

      by Sosik, John J.

      What kind of character strengths must leaders develop in themselves and others to create and sustain extraordinary organizational growth and performance? In this updated and expanded second edition, the author, John J. Sosik, answers this question by reviewing what is known about the connection between authentic transformational leadership and positive psychology. He summarizes a wealth of leadership knowledge in a unique collection of captivating stories about 25 famous leaders from business, history and pop culture: Aung San Suu Kyi, John F. Kennedy, Maya Angelou, Bill Gates, Brian Wilson, Rosa Parks, Martin Luther King, Jr., Joe Namath, Malala Yousafzai, Mother Teresa, Angelina Jolie, Pope Saint John Paul II, Shirley Chisholm, Sheryl Sandberg, Andy Griffith, Margaret Thatcher, Oprah Winfrey, Nelson Mandela, Warren Buffet, Carlos Ghosn, Eleanor Roosevelt, Herb Kelleher, Steve Jobs, Johnny Cash, and Fred Rogers._x000D_ _x000D_ What do these leaders have in common? Each possesses virtues of wisdom, courage, humanity, justice, temperance, and transcendence and their associated character strengths that form the foundation of their outstanding leadership. Besides generating astonishing results for their organizations, these leaders reaped numerous physical, mental, social and spiritual benefits from their strong character. Their stories teach readers leadership principles that they too can apply to achieve sustainable growth and excellence. The author includes dozens of interesting examples, vivid anecdotes, and clear guidelines to offer readers an in-depth look at how character and virtue forms the moral fiber of authentic transformational leadership. Individuals currently in leadership positions as well as aspiring leaders will find the book’s conversational style, fascinating stories, and practical guidelines both useful and inspiring.

    • Business & management
      March 2016

      The Reluctant Networker

      Giving you the tools and confidence to give networking a go

      by Neil Munz-Jones

      Many working professionals are 'Reluctant Networkers'. They do not like the thought of 'cold calling' friends of friends, joining networking clubs or going to networking events where they have to 'work' a room full of strangers. Written by a 'Reluctant Networker', this guide supports you in developing your networking skills in 'bite-size chunks' rather than having to do a complete makeover. By reading this book learn: -To view networking in a different, more positive light. -How networking can help your career goals. -The fundamental principles of good networking. -Numerous practical tips on how to network effectively. -How to get started based on your circumstances.

    • Business & management
      July 2015

      What Did Jesus Drive: Crisis PR in Cars, Computers and Christianity

      by Jason H. Vines

      Isn’t it time that we are told the insider TRUTH regarding the intentional and unintentional cover-ups made by the big boys in “Detroit.” An industry, the Auto Industry, driven by profits-over-principle according to many of its critics. Be prepared to buckle-up and enjoy this ride! This book is the first tell it like it is, of its kind! Why is it so difficult to tell the truth? Jason Vines starts this book with a simple question: why is it so difficult to tell the truth? Sadly, spoiler alert, he ends it with the same question. From Richard Nixon to Bill Clinton to Lance Armstrong to the IRS to Brian Williams to Bill Cosby to Tiger Woods and the NFL; why is it so painfully difficult? Vines cautions the reader up-front: “Relax, this is not a book about Jesus. However, he does appear in two chapters: first as a Hispanic grandfather from Waterford, Michigan, and later as the real Prince of Peace. No, this is a book about my life in the public relations blast furnace in the automotive industry; a quickly-derailed attempt to help a friend rebuild Detroit’s tattered image, thwarted by the sex, lies and corruption of former Mayor Kwame Kilpatrick; and, finally, trying to avoid another crisis with the number one selling book of all time. No, not Harry Potter; the Bible.” The crises Vines helped navigate through made headlines the world over: Jeep vehicles accused of deadly sudden unintended acceleration, Nissan’s near-death experience until it regained its MOJO, the Ford/Firestone tire mega-debacle, a jihad against SUVs by the “What Would Jesus Drive?” nuts, Detroit Mayor Kilpatrick’s drive to prison and finally avoiding a boycott of the most popular Bible in the world by evangelical Christian leaders. In his final chapter, titled “Government Motors on Fire”, Vines tackles the fake Chevy Volt fire crisis and General Motors’ 2014 nightmare with its faulty ignition switches that led to at least 24 deaths – and counting, and may lead to criminal indictments. Vines shares lessons learned and mistakes made. He notes that if he can impart anything in this book, it is the guiding principles he believes useful for any organization (not just the auto industry) or individual to avoid, mitigate or survive the inevitable crisis. As he puts it: “If you think you are immune to a crisis, you’ve already failed an overarching guiding principle.”

    • Business & management
      September 2015

      Accelerating Profitability

      by Alan K. Lund

      A hands-on, participation-based book from Alan Lund, provides a road map to revive, accelerate and win at achieving profitability. Alan provides a logical guide, support tools, proven methods and author access to guide you and your business along the profitability journey. With increasing customer demands and competitive pressures to manage and control costs, you need a winning profitability strategy to compete in the race. A Roadmap to revive, accelerate and win the profitability journey!

    • History
      November 2015

      Jimmy Hoffa Called My Mom A Bitch: Profiles in Stupidity

      by Jason H. Vines

      The book is broken up into various chapters of stupidity: Stupid Democrats, Stupid Republicans, Stupid Atheists, Stupid Christians, Stupid Criminals, Stupid Policies, Stupid People and so on. The “Stupid Criminals” chapter contains one of my favorite columns that appeared on the Detroit News’ political website. The June 29, 2010 column is titled “Globe Al Warming Gets Rubbed the Wrong Way,” and it takes on allegations that the former VP got inappropriately horny with female masseuse at a Portland, Oregon hotel. That column also continues the sick, yet hilarious saga of Otis “Masturgate” Mathis, the illiterate (no kidding), former head of Detroit Public Schools who was forced out after he admittedly fondled himself in front of numerous female superintendents. No, I am not making this up. I coined the scandal “Masturgate” and it soon became the rage in Detroit media and made my column one of the most popular on the site.

    • Mind, Body, Spirit
      June 2015

      Awakening Leadership

      Embracing Mindfulness, Your Life’s Purpose, and the Leader You Were Born to Be

      by Horner, Christine

      Human advancement requires the realization that each one of us has an essential role to fulfill to lead humanity into a new era of true equality and prosperity. In Awakening Leadership, Horner describes how mindfulness connects us to the Unified Field of Creation, opening the door to our infinite potential and our life’s purpose. If Earth’s prime directive is oneness, its universal guiding principle is sustainability. In the New Leadership Blueprint, sustainability becomes the all-inclusive compass that redefines morality, values, the way we care for one another and the planet. Transcending boundaries, Awakening Leadership is an illuminating “human” guide that will inspire you to immediately begin living your life on purpose toward building a better world. It’s your time to thrive! www.ChristineHorner.com. www.AwakeningLeader.org

    • Humanities & Social Sciences

      People Centricity

      The Incredible Power of Putting Other People First

      by Stephen Hewett

      “Stephen is the life guru for our times.”—Mark Price, MD, Deputy Chairman of the John Lewis Partnership Would you like to have any — or all — of these? Good health? Financial security? Personal, emotional, and sexual gratification? The enjoyment of the happiness and health of the people who are dear to you? An occupation you find absorbing, fascinating, and lucrative? Agreeable leisure-time activities? A faith you find important, whether religious or secular? An overwhelming sense of positivity in yourself? The feeling that you are a good person and that you generate good outcomes for yourself and for the people you care about and work with? Anything else that makes you feel most happy? If you have all the happiness you can handle, that’s great! Put this book down and move along. If not, then you need to put the power of People Centricity — the life philosophy of making an investment of time and emotional energy to advance the agenda of people with whom you have a mutually beneficial interaction who are outside your immediate close circle — to work in your life. People Centricity is a philosophy to take you through life. It’s all about learning how to understand and share the feelings of other people so as to produce the best mutually beneficial outcome for those other people and for you. From your personal interactions to your business success and beyond, Stephen Hewett will guide you on this life-changing journey, one that will make your bad days good and your good days wonderful. “Stephen’s philosophy of Customer Centricity is at one with my own. Customer Centricity really is the core of business. Stephen is a customer guru of our times.”—Mark Price MD, Waitrose & Deputy Chairman of John Lewis Partnership “Stephen certainly practices what he preaches and is one of the few consultants that really listen to what their customer is trying to achieve. He gave us some key insight that helped us to really shape our future strategy.”—Jo Foley Senior Director, Retail Change ASDA “Led by the impressive Stephen Hewett, their laser-like focus on the customer stood them apart in our minds…”—Jack Upton, Director, Training, Education and Customer Services, McDonald’s UK “In essence, what Stephen have helped us do is to allow everyone at Argos to be brilliant with customers.”—Perry Price, Argos Customer Lead

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