What a waste
Outsourcing and how it goes wrong
by Mick Moran, Andrew Bowman, Ismail Ertürk, Peter Folkman, Julie Froud, Colin Haslam, Sukhdev Johal, Adam Leaver, Mick Moran, Nick Tsitsianis, Karel Williams
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Afghanistan, Aland Islands, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, Sint Eustatius, Saba, Bosnia and Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos [Keeling] Islands, Colombia, Comoros, Congo [DRC], Congo [Republic], Cook Islands, Costa Rica, Cote d'Ivoire, Croatia, Cuba, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands [Islas Malvinas], Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guernsey, Guinea, Guinea-Bissau, Guyana, Haiti, Heard Island and McDonald Islands, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Iraq, Ireland, Isle of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Macedonia [FYROM], Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Mexico, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar [Burma], Namibia, Nauru, Nepal, Netherlands, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian Territories, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn Islands, Poland, Portugal, Puerto Rico, Qatar, Reunion, Romania, Russia, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts and Nevis, Saint Lucia, Saint Martin, French part, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten (Dutch Part), Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia and the South Sandwich Islands, South Korea, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Svalbard and Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, Thailand, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, U.S. Minor Outlying Islands, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Uzbekistan, Vanuatu, Vatican City, Venezuela, Vietnam, Wallis and Futuna, Western Sahara, Yemen, Zambia, Zimbabwe
Endorsements
Outsourcing - contracting out public services to private business interests - is an unacknowledged revolution in the British economy. The outsourcing revolution has happened quietly but is creating powerful new corporate interests, transforming the organisation of government at all levels, and simultaneously enriching a new business elite and creating numerous fiascos in the delivery of public services. What links the brutal treatment of asylum seeking detainees, the disciplining of welfare benefit claimants, the huge profits effortlessly earned by the privatised rail companies, and the fiasco of the management of security at the 2012 Olympics? In a word: outsourcing. What a waste documents how outsourcing has penetrated every part of the public sector. It argues that the many service delivery fiascos perpetrated by the outsourcers are not simply the product of individual incompetence, nor the product of the inability of public authorities to write failsafe contracts. Fiascos and profiteering are inherent to the operation of the giant outsourcing conglomerates which have become our new governing institutions. The high returns from mundane contracts do not produce stable firms because the conglomerate's constant need to expand drives them into acquisition and bidding for contracts in areas beyond their competence, leading to recurrent failures. This book, by the renowned research team at the Centre for Research on Socio Cultural Change in Manchester, is the first to combine 'follow the money' research with accessibility for the engaged citizen, and the first to balance critique with practical suggestions for policy reform. -
Author Biography
Andrew Bowman is a member of the Centre for Research on Socio Cultural Change; Ismail Ertürk is a Senior Lecturer at Manchester Business School and a member of CRESC; Julie Froud is Professor of Financial Innovation at Manchester Business School and a member of CRESC; Colin Haslam is Professor in Accounting/Finance at Queen Mary, University of London; Sukhdev Johal is Chair in Accounting & Strategy at Queen Mary University of London; Adam Leaver is Senior Lecturer in Business Analysis at Manchester Business School and a member of CRESC; Andrew Bowman is a member of the Centre for Research on Socio Cultural Change
Manchester University Press
Manchester University Press is a leading UK publisher known for excellent research in the humanities and social sciences.
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Bibliographic Information
- Publisher Manchester University Press
- Publication Date September 2015
- Orginal LanguageEnglish
- ISBN/Identifier 9780719099526
- Publication Country or regionUnited Kingdom
- FormatHardback
- Primary Price 100 USD
- Pages120
- ReadershipCollege/higher education; Professional and scholarly
- Publish StatusPublished
- Dimensions216 X 138 Millimeters
- IllustrationLine drawings, black & white
- SeriesManchester Capitalism
- Reference CodeIPR4917
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