Total Quality Management in Human Service Organizations

Total Quality Management (TQM) is shaping the management of the 1990s. This book is the first to present TQM concepts with social service administrators in mind. With examples drawn from public administration, gerontology, public health and non-profit-making organizations, the book provides sound background information on TQM for practitioners.
Rights Information


Bibliographic Information
  • Pub date: September 1993
  • English
  • 9781452254364 / 0803949502
  • Primary Price: 38.99 GBP
  • Pages: 112
  • SAGE Publications / SAGE Publications, Inc
  • Readership: Professional and scholarly
  • Publish State: Published
  • Responsibility: by Lawrence L. Martin.
  • Series: SAGE Human Services Guides
  • Series Part: 67
  • Reference Code: BDZ0000904202