Operations Management

The Art & Science of Making Things Happen

by James Cooke

What the business schools don't teach you to survive and flourish. Putting management theory into practice faces some major challenges. Some of the raw realities of modern work environments require a high level of intuition and judgement over and above scientific methodology alone. This book sets out the hard learnt experience of a senior Scotland Yard officer and centres on three themes: How to develop and look after yourself as an individual manager; how to make operations happen and work successfully; how to develop a high performance team around you. This book has many important messages for new managers, enabling them to survive and eventually flourish whilst guiding more experienced Directors to secure the holy grail of truly exceptional performance. It has equal relevance to those in the public, private and voluntary sector who have to translate strategy into action.
Rights Information

World rights available excluding English language.


If you’re having to manage and lead in the tough conditions that dominate everywhere today, you need James Cooke’s guidance. He’s crammed more than three decades of coal-face experience into a book that is destined to become a touchstone for anyone who wants to succeed in business, public service or life in general.

Bibliographic Information
  • Pub date: November 2012
  • English
  • 9781908746634
  • GB
  • Paperback
  • Pages: 342
  • Ecademy Press Ltd / Ecademy Press
  • Readership: General
  • Publish State: Published
  • Dimensions: 229 x 152 mm