Managing Intercultural Conflict Effectively

Description

In this volume, Ting-Toomey and Oetzel accomplish two objectives: to explain the culture-based situational conflict model, including the relationship among conflict, ethnicity, and culture; and, second, integrate theory and practice in the discussion of interpersonal conflict in culture, ethnic, and gender contexts. While the book is theoretically directed, it is also a down-to-earth practical book that contains ample examples, conflict dialogues, and critical incidents. Managing Intercultural Conflict Effectively helps to illustrate the complexity of intercultural conflict interactions and readers will gain a broad yet integrative perspective in assessing intercultural conflict situations. The book is a multidisciplinary text that draws from the research work of a variety of disciplines such as cross-cultural psychology, social psychology, sociology, marital and family studies, international management, and communication. 

Rights Information

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Bibliographic Information
  • Pub date: July 2001
  • English
  • 9781452262802 / 0803948433
  • Primary Price: 48.99 GBP
  • Pages: 248
  • SAGE Publications / SAGE Publications, Inc
  • Readership: College - higher education
  • Publish State: Published
  • Responsibility: by John G. Oetzel, Stella Ting-Toomey.
  • Page size: 23
  • Series: Communicating Effectively in Multicultural Contexts
  • Series Part: 5
  • Reference Code: BDZ0002926410