Authentic Customer Centricity

This book offers a breakthrough formula for creating a sustainable customer centric organization, which forms the key to enduring business success. This new blueprint entails a systematic and integrated journey towards customer centricity._x000D_ _x000D_ In this book, Dr. Zafer has provided a sorely needed guidebook for executives to become a successful customer centric company. He shows us how companies can deliver a superior customer experience that result in trusted customer relations that can boost profitability. This is the book you should read if you want to deliver a superior customer experience in a sustainable way.
Rights Information

Worldwide rights available

Bibliographic Information
  • Pub date: February 2015
  • English
  • 9781623969127
  • US
  • Paperback
  • Primary Price: 45.99 USD
  • Pages: 116
  • Information Age Publishing
  • Publish State: Published
  • Dimensions: 6.125 X 9.25