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      • E-planet Educational Services

        About E-planet E-planet Educational Services is an international organisation created by a dedicated and enthusiastic team of experts on education, marketing and development. Our goal is to provide our partners, students and customers with top-level services and products. That is why we have developed a unique, fully integrated company for ESL (English as a Second Language) educational services and business training. We combine traditional methods with cutting-edge technology to achieve a variety of purposes!

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      • Bajek Publisher Services

        Book, Magazine, Retail Specialist. Edward “Ed” Bajek began working in the publishing industry in 1984. Ed has worked domestically and internationally in RIGHTS SALES, sales, distribution, circulation, marketing, merchandising and logistics for books and magazines. Ed has worked with some of the largest publishers, wholesalers, and disturbers in the world.

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      • Trusted Partner
        Management of land & natural resources
        August 2013

        Managing Water and Agroecosystems for Food Security

        by Edited by Eline Boelee

        Water protection, food production and ecosystem health are worldwide issues. Changes in the global water cycle are affecting human wellbeing in many places, while widespread land and ecosystem degradation, driven by poor agricultural practices, is seriously limiting food production. Understanding the links between ecosystems, water, and food production is important to the health of all three, and sustainably managing these connections is becoming increasingly necessary. This book shows how sustainable ecosystems, especially agroecosystems, are essential for water management and food production.

      • Trusted Partner
        2023

        Pharmacy Services

        Future on site

        by Dr. S. Werner and T. König

        Make it simple! The pharmacy can do more than just provide medicines. In this book, two smart authors show what ideas are out there for pharmacy services and how they can be offered. This involves much more than just the pharmaceutical services that are paid for. Digitalisation makes many things possible. Optimised operational processes, broad knowledge and skills become further services that offer good opportunities for the on-site pharmacy. Here you can read about • what contemporary services are available, how they can be introduced, and what they should cost, • why telemedicine and appointment booking software can be helpful strategies, and • how pharmacies can effectively counter the mail-order trade. From the content: pharmaceutical counselling in and outside the pharmacy on health topics, prevention and medicinal products, services for specific target groups, distributing and blistering, vaccination, determination of physiological values and much more.

      • Trusted Partner
        Pest control
        June 2009

        Biorational Tree Fruit Pest Management

        by Edited by Martín Aluja, Tracy C Leskey, Charles Vincent

        As the human impact upon the environment becomes more apparent and severe, the need to develop agricultural techniques that cause minimal damage to the environment has increased. This is particularly the case in the area of pest management, where integrated pest management (IPM) strategies have become a fundamental component of plant protection. Focusing on insect pests of tree fruits and combining behavioural research with crop protection applications, this book emphasizes the importance of environmentally sustainable approaches in an agroecosystem. Both experimental and applied topics are discussed, including the conceptual framework of IPM, functional and behavioural ecology of a pest, host detection mechanisms and monitoring tool development, as well as pest management case studies. Representing a comprehensive discussion of tree-fruit pest management, from the evolution, ecology and behaviour of insect pests to the implementation of applied biorational programmes, this will be essential reading for researchers as well as commercial growers and extension agents.

      • Trusted Partner
        Zoology & animal sciences
        May 2021

        Nutrition and Feeding Organic Cattle

        by Robert Blair

        Organic cattle farming is on the increase, with consumer demand for organic milk and meat growing yearly. Beginning with an overview of the aims and principles behind organic cattle production, this book presents extensive information about how to feed cattle so that the milk and meat produced meet organic standards, and provides a comprehensive summary of ruminant digestive processes and nutrition. Since the publication of the first edition, global consumers have increasingly become concerned with the sustainability of meat production. Here, Robert Blair considers the interrelationships of sustainable practices and profitability of organic herds, reviewing how to improve forage production and quality, and minimizing the need for supplementary feeding using off-farm ingredients. This new edition also covers: - Managing a recurrent shortage of organic feed ingredients, due to increased GM feed crop cultivation worldwide - Current findings on appropriate breeds and grazing systems for forage-based organic production - Diet-related health issues in organic herds and the effects of organic production on meat and milk quality. Required reading for animal science researchers, advisory personnel that service the organic milk and beef industries and students interested in organic milk and meat production, this book is also a useful resource for organic farming associations, veterinarians, and feed and food industry personnel.

      • Trusted Partner
        Business, Economics & Law
        March 2019

        Emotional Intelligence in Tourism and Hospitality

        by Erdogan Koc

        Emotional intelligence (EI) is the capability to recognize one's own emotions and those of others. The use of emotional information guides thinking and behavior, allowing adjustment of emotions to adapt to environments. As tourism and hospitality services are produced and consumed simultaneously, with a high level of contact between employees and customers, the development of EI of employees in tourism and hospitality establishments is vital. This book has a skills-based approach and explains how emotional intelligence can be developed in tourism and hospitality students and employees.

      • Trusted Partner
        2023

        Telepharmacy

        Aid for the pharmacy

        by Dr. B. Mecking and S. Wessinger

        Ready for telepharmacy? Digitalisation is not only increasingly influencing our private lives, it is also playing an ever greater role in the healthcare sector. For example, digitalisation in the form of telepharmacy can significantly improve comprehensive patient care. This book shows how telepharmacy makes it possible to tap into new target groups and thus strengthen brick-and-mortar pharmacies. In addition, it suggests a wide range of possible ways of implementation, from individual patient consultations to telepharmaceutical lectures. In addition to the opportunities offered by telepharmacy, the authors also discuss • how telepharmaceutical services can be integrated into existing workflows, • how telepharmacy can enable employees to work from home, and • which technical and legal aspects need to be considered, especially regarding data protection. Telepharmacy can be used to expand the pharmacy‘s digital offering. Practical examples and checklists make it easier to get started.

      • Trusted Partner
        Business, Economics & Law
        October 2017

        Service Failures and Recovery in Tourism and Hospitality

        A Practical Manual

        by Erdogan Koc, Aybeniz Akdeniz Ar, Umut Avci, Gulnil Aydin, Melissa A. Baker, Kemal Birdir, Huey Chern Boo, Hakan Boz, Ugur Caliskan, Celil Cakici, Ali Dalgic, Christina K. Dimitriou, Mariangela Franch, Ozan Guler, Jong-Hyeong, Anna Irimiás, Petranka Kelly, Kawon Kim, Erdogan Koc, Jennifer Lawlor, Minwoo Lee, Poh Theng (Beatrice) Loo, Gábor Michalkó, Michael Mulvey, Isil Arikan Saltik, Dallen J Timothy, Derya Toksöz

        Tourism and hospitality services are highly prone to service-failure due to a high level of customer-employee contact and the inseparable, intangible, heterogeneous and perishable nature of these services. Service Failures and Recovery in Tourism and Hospitality, with its extensive coverage of the literature, presents an invaluable source of information for academics, students, researchers and practitioners. In addition to its extensive coverage of the literature in terms of recent research published in top tier journals, chapters in the book contain student aids, real-life examples, case studies, links to websites and activities alongside discussion questions and presentation slides for in-class use by teaching staff. This book is enhanced with supplementary resources. The customizable lecture slides can be found at: www.cabi.org/openresources/90677

      • Trusted Partner
        Humanities & Social Sciences
        July 2021

        Post-everything

        An intellectual history of post-concepts

        by Herman Paul, Adriaan van Veldhuizen

        Postmodern, postcolonial and post-truth are broadly used terms. But where do they come from? When and why did the habit of interpreting the world in post-terms emerge? And who exactly were the 'post boys' responsible for this? Post-everything examines why post-Christian, post-industrial and post-bourgeois were terms that resonated, not only among academics, but also in the popular press. It delves into the historical roots of postmodern and poststructuralist, while also subjecting more recent post-constructions (posthumanist, postfeminist) to critical scrutiny. This study is the first to offer a comprehensive history of post-concepts. In tracing how these concepts found their way into a broad range of genres and disciplines, Post-everything contributes to a rapprochement between the history of the humanities and the history of the social sciences.

      • Trusted Partner
        2023

        Medication Analysis

        Basic principles and case examples

        by Pharm. D. Ina Richling

        Several different pills prescribed by many different physicians: pharmacists encounter patients in this situation every day! What at first seems quite normal can, on closer inspection, be fraught with considerable risks of drug-related problems. Using this analysis as a core component of medication management, pharmacies have the key risk minimisation tool at their disposal. The authors guide their readers step by step through the discussions with the patient, the stages of the analysis, and the clear documentation. Case examples reflect on the content and illustrate implementation. The launch of pharmaceutical services enables an improvement in the safety and efficacy of customers‘ drug therapy in the pharmacy by means of the service „Extended medication counselling for polymedication“. Everything pharmacists need to know for the necessary medication analysis can be found in this book. This completely revised 2nd edition includes: - Important information on pharmaceutical services - Illustrative case examples on many indications - QR codes that lead to additional digital material Whether it is a detailed adjustment or a major change to medication: every patient benefits from the intervention.

      • Trusted Partner
        Sport & leisure industries
        October 2004

        Improving Tourism and Hospitality Services

        by Eric Laws

        Consumer satisfaction is a key issue for all those involved in tourism and hospitality services. Through a multitude of case studies this book explores the challenges of managing tourism and hospitality businesses in order to produce maximum customer satisfaction. It outlines the various frameworks available for the study of tourist satisfaction, before examining service delivery systems and definitions of quality. It then discusses the role that marketing can play in tourism and hospitality services, and the ways in which hospitality and tourism services can be improved. The book contains examples of customer dissatisfaction, and examples of organisations that have succeeded in providing profitable services with high levels of customer loyalty.

      • Trusted Partner
        Rural communities
        May 2002

        Contracting for Agricultural Extension

        International Case Studies and Emerging Practices

        by Edited by William M Rivera, Willem Zijp

        In many countries of the world agricultural extension services are shifting from the public to the private sector. Services are thus being contracted out, to improve the financing and delivery of agricultural knowledge.The book presents a range of case studies from Australia, Bangladesh, Chile, China, Germany, Mozambique, USA and others, that are presented to demonstrate the range of approaches. Topics covered include off-loading public sector extension delivery services, contracting to improve environmental services and farmers contracting for commercial advisory services.This volume presents work developed by the Agricultural Knowledge and Information Systems (AKIS) Thematic Group of the World Bank, in collaboration with the University of Maryland, to examine contracting for extension services.

      • Trusted Partner
        July 2012

        Trotzki

        Eine Biographie

        by Robert Service, Friedrich Griese

        Revolutionäres Vorbild, Internationalist und Kosmopolit, Theoretiker, Philosoph, Schriftsteller, Politiker, Liebhaber, Ehemann, Vater, Jude, Feind und verfolgtes Opfer. Leo Trotzki, einer der bedeutendsten politischen Führer der ersten Hälfte des 20. Jahrhunderts, war von schillernder Gestalt. Der 1879 in der Südukraine als Lew Dawidowitsch Bronstein geborene hat den Grundstein zur Gründung der Sowjetunion gelegt, und wird doch immer wieder unterschlagen, wenn die führenden Köpfe der russischen Revolution genannt werden. Zusammen mit Lenin stand er, der Gründer der Roten Armee, 1917 an der Spitze der Oktoberrevolution. Als Volkskommissar war er unter anderem verantwortlich für das Kriegs- und Verlagswesen. Trotzki war nicht nur politischer Führer, sondern auch produktiver Schriftsteller und begnadeter Redner. Fragen nach Kultur und Alltagsleben waren ihm ebenso wichtig wie Politik und Geschichte. Der Aufstieg der Stalinfraktion nach Lenins Tod 1924 führte zu seinem Ausschluß aus den politischen Führungspositionen und schließlich zu seiner Verbannung 1929. Im Jahr 1940 wurde Trotzki in Mexiko-City von einem GPU-Agenten mit einem Eispickel erschlagen. Robert Service, Professor für Russische Geschichte und Spezialist für Russische Revolutionsgeschichte, hat viele Jahre unveröffentlichtes Archivmaterial gesichtet und mit seiner packenden Biographie nicht nur das Bild eines der brillantesten politischen Köpfe der Revolution gezeichnet, sondern sich – unparteiisch und unverfälscht – auch mit der überfälligen Debatte um das Verhältnis zwischen Trotzki und Stalin auseinandergesetzt.

      • Trusted Partner
        The Arts
        September 2024

        The renewal of post-war Manchester

        Planning, architecture and the state

        by Richard Brook

        A compelling account of the project to transform post-war Manchester, revealing the clash between utopian vision and compromised reality. Urban renewal in Britain was thrilling in its vision, yet partial and incomplete in its implementation. For the first time, this deep study of a renewal city reveals the complex networks of actors behind physical change and stagnation in post-war Britain. Using the nested scales of region, city and case-study sites, the book explores the relationships between Whitehall legislation, its interpretation by local government planning officers and the on-the-ground impact through urban architectural projects. Each chapter highlights the connections between policy goals, global narratives and the design and construction of cities. The Cold War, decolonialisation, rising consumerism and the oil crisis all feature in a richly illustrated account of architecture and planning in post-war Manchester.

      • Trusted Partner
      • Trusted Partner
        Humanities & Social Sciences
        January 2025

        England’s military heartland

        Preparing for war on Salisbury Plain

        by Vron Ware, Antonia Dawes, Mitra Pariyar, Alice Cree

        A considered investigation of a long-standing army base's impact on the British countryside. What is it like to live next door to a British Army base? Beyond the barracks provides an eye-opening account of the sprawling military presence on Salisbury Plain, drawing on a wide range of voices from both sides of the divide. Targeted for expansion under government plans to reorganise the UK's global defence estate, the Salisbury 'super garrison' offers a unique opportunity to explore the impact of the military footprint in a particular place. But this is no ordinary environment: as well as being the world-famous site of Stonehenge, the grasslands of Salisbury Plain are home to rare plants and wildlife. How does the army take responsibility for conserving this unique landscape as it trains young men and women to use lethal weapons? Are its claims that its presence is a positive for the environment anything more than propaganda? Beyond the barracks investigates these questions against the backdrop of a historic landscape inscribed with the legacy of perpetual war.

      • Trusted Partner
        Medicine
        September 2018

        Nutrition and Feeding of Organic Poultry

        by Robert Blair

        Organic poultry production has increased significantly in recent years to keep up with increasing consumer demand for organic eggs and meat. There are many guidelines and restrictions on what should go into the feed of organically-farmed poultry, from which difficulties arise when trying to ensure a well-balanced nutritious diet without the use of any unapproved supplements. This, the second edition of Robert Blair's classic and bestselling book on the nutrition and feeding of organic poultry, presents advice for organic producers, and the agencies and organizations serving them. It covers: - Selecting suitable ingredients. - Preparing appropriate feed mixtures and integrating them into organic poultry production systems. - International standards for organic feeding. - Breeds that are most suitable for organic farming. - Examples of diets formulated to organic standards. Completely updated and revised to address how to formulate organic diets in situations where there is a declining supply of organic feed, this new edition also includes up-to-date information on the nutritional requirements of poultry and feed-related disease incidence in organic flocks. Also including the feasibility of utilizing novel feed, such as insect meal, and their acceptability by consumers of organic meat products, this book forms a comprehensive reference for students, organic farmers, veterinarians and researchers.

      • Trusted Partner
        The environment
        April 2000

        Climate Change and Global Crop Productivity

        by Edited by K R Reddy, Harry F Hodges

        Worldwide climatic changes have been raising concerns about potential changes to crop yields and production systems. Such concerns include the ability to accommodate these uncertain effects in order to ensure an adequate food supply for an increasing population. Written by leading international experts, this book is the first comprehensive examination of the potential effect climate change, particularly greenhouse gases, will have on agroecosystems. It also reviews the effects such systems have on climate change itself.

      • Trusted Partner
        September 2024

        Customer Experience Management in the Caribbean

        Concepts, Case Studies and Challenges

        by Leslie-Ann Jordan, Anne P. Crick, Paul Anderson, Elaine Commissiong, Noel M. Cowell, G. Anthony Ferguson, Koen Hietbrink, Jacqueline Huggins, Michelle McLeod, Candice Petgrave, Juliana Samuel, Trevor A. Smith, Tiersa Smith-Hall, Evora Mais Thompson, Sumit Verma, Nadane Y. Wright

        Diving into the evolution of Customer Experience this text offers an insightful exploration of the paradigm shift from customer service to Customer Experience (CX) within the Caribbean context. Unveiling the dynamics of CX's influence on satisfaction, loyalty, and business profitability, this book delves into strategic planning, employee development, data-driven decisions, and emerging technological trends, and it fills a crucial gap in the literature with: - An array of Caribbean case studies; - Enhanced theoretical concepts and a deep appreciation of customer experience management in the Caribbean; - References of best practices to address critical issues affecting the delivery of a quality customer experience. Scholars and practitioners within customer service, services marketing, customer experience management and customer relationship marketing in the retail hospitality and tourism, financial, health care and education sectors will find this a valuable resource on CX's transformative power in this region and beyond.

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